Hyatt Place Memphis Primacy Parkway
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1 night
1 room, 2 adults, 0 children
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Hyatt Place Memphis Primacy Parkway

1220 Primacy Pkwy, Memphis, Tennessee, 38117, United States
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hotel overview picture
Highlights
Pets welcome
Delicious breakfast
Lots to do
Amenities
Outdoor swimming pool
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Conference room
Business center
All amenities
Property Description
Spacious 126- rooms located in East Memphis, minutes away from corporate headquarters and Memphis International Airport, 12 miles from Beale Street in the downtown area. Refrigerator, coffee maker, wet bar, 42 flat screen TV, hairdryer, ironing board and iron in each room. Outdoor pool and fitness center. World of Hyatt members can enjoy our free breakfast when they book an eligible rate. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun). Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees.
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7.7/10
Good
We visited for business meeting. The hotel was clean and location was good.
All 102 reviews
Surroundings
Airport: Memphis International Airport
(19.0 km)
Airport: West Memphis Municipal Airport
(46.9 km)
Train: Memphis Central Station
(29.5 km)
Landmarks: WinterArts
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Accessible King Bed/Tub (with Sofa Bed)
8

Accessible King Bed/Tub (with Sofa Bed)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room with Sofa Bed
7

King Room with Sofa Bed

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Double Room with Sofa Bed
7

Two Double Room with Sofa Bed

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Specialty Two Double Room with Sofa Bed
6

Specialty Two Double Room with Sofa Bed

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Specialty King Room with Sofa Bed
6

Specialty King Room with Sofa Bed

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

7.7/10
Good
102 reviews
  • Cleanliness7.8
  • Amenities7.7
  • Location7.7
  • Service7.7
Average for similar properties in Memphis
Most Mentioned
Review summary
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Breakfast: Breakfast is generally considered adequate, with some users noting it meets basic needs. It is often included in the stay, though a few mention it as average or lacking variety, such as running out of coffee or waffle mix.
M‍i‍n‍j‍i
October 9, 2024
We visited for business meeting. The hotel was clean and location was good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
I’m a Hyatt rewards member and wanted to have a staycation for a night. The app only explained that there was a $7 parking fee. When I checked in I was again explained a parking fee. When I checked my receipt via email, it showed a $36.60 “accommodation” fee. Where was this mentioned? When I called Hyatt corporate and they tried contacting the property, it took countless times for them to finally answer and say they’d get back in touch. It has yet to happen.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
Very disappointed with my overall experience. The beds needed to be replaced a long time ago. The A/C unit in the room on the 6th floor needs an upgrade, the room was very warm during the day. The food Market/Bar was deserted, Noone staffing the area. There were issues with the WiFi and having to pay for parking was extreme even though it was only 7.00 per day. The Room Rate was reasonable so I guess you can't have everything. The Housekeeping Staff and most of the Front Desk Staff were exceptional.
K‍y‍l‍e‍ ‍V
June 30, 2025
I would not recommend this hotel. The room accommodations were fine, but the courtesy of desk staff in the morning, breakfast and pet fees left a lot to be desired.
f‍u‍r‍b‍y‍d‍e‍e‍r‍2‍6
June 28, 2025
Best shower at a hotel we have ever had. The Hyatt Place on Memphis/Primacy Parkway is clean, comfortable and affordable. We will select Hyatt Place when available during our travels. The Staff is one of the friendliest hotel staff we have ever encountered. You won't go wrong staying here.
M‍i‍c‍h‍e‍l‍l‍e‍ ‍B
May 30, 2025
After reading one review about the safety of the area, saying there's a card access security fence "that you can't see", that opens and closes because it's in "Germantown", I was a little hesitant. That review was totally false! None of that was true. It's in a medical, hospital part of town right off of an interstate exit. Very business and very safe. The hotel was great! The only complaint that I have is there's a 3rd party who owns the hotel parking lot. We didn't see the sign as it was a horribly late rainy night when we parked. We had a ticket to pay on our windshield the next morning which was a irritating start to the day. And it cost us more.
R‍o‍s‍e‍m‍a‍r‍y‍ ‍D
May 6, 2025
This hotel is not clean. Lobby, kitchen, breakfast area, elevator, rooms all need. Need need a deep cleaning. Floors walls. Everything looks like it hasn't been cleaned in a very long time. The staff is very friendly and helpful. I was told parking was free when I checked in and then had to download a QR code and pay $10 for parking after I checked out. So that was a little disappointing. Also, I would have rather it be tacked on to my room bill and not have additional work while traveling towards my destination. I didn't take many pictures. I was just disgusted with the quality of cleanliness. I chose the Hyatt because I thought it would be better than a Red roof inn or something comparable.
J‍o‍y‍c‍e
May 3, 2025
A good stay!!

Services & Amenities

Outdoor swimming pool
Gym
Bar
Conference room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$7.00 (approx. PHP 407.23) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$75.00 (approx. PHP 4,363.11) per room per stay

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2008
  • Number of Rooms: 124
Spacious 126- rooms located in East Memphis, minutes away from corporate headquarters and Memphis International Airport, 12 miles from Beale Street in the downtown area. Refrigerator, coffee maker, wet bar, 42 flat screen TV, hairdryer, ironing board and iron in each room. Outdoor pool and fitness center. World of Hyatt members can enjoy our free breakfast when they book an eligible rate. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun). Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees.

Frequently Asked Questions

What is the cancellation policy for Hyatt Place Memphis Primacy Parkway?

The cancellation policy for Hyatt Place Memphis Primacy Parkway varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hyatt Place Memphis Primacy Parkway?

Standard check-in time at Hyatt Place Memphis Primacy Parkway is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Hyatt Place Memphis Primacy Parkway?

Pets are allowed on request at Hyatt Place Memphis Primacy Parkway. Charges may be applicable.

How far is the Hyatt Place Memphis Primacy Parkway from the closest airport?

The closest airport is Memphis International Airport, and it is about 18 mins from hotel by car (19.0 km).

About This Property

Nearest AirportMemphis International Airport
Distance to Airport18.99KM
Nearest Train StationMemphis Central Station
Distance to Train Station29.45KM
Average Price FromPHP7687
Hotel Star Rating3