AmericInn by Wyndham Memphis East

The front desk lady was rude and not helpful. They gave us a complementary breakfast even though their hotel was under construction and they weren’t serving breakfast.

This place is a total scam! How convenient they are saying that new owner and new management right in the nick of time. For them anyways because now I'm out of my stay because we couldn't stay there because it's completely unsafe. Don't even consider this place!!! And they're saying oh well, they're new owners and new management and there's nothing they can do. How convenient all this was happening right when I was supposed to be staying there. Such a scam! Scam alert scam alert Do not stay. Photos are a scam! This place looks nothing like this! You pull up and you will be the most scared you've ever been. Bogus! PS. It says no kids. At least they are being considerate. That is a secret way of them telling you caution. Caution. It is not safe. They're totally scamming people out of their money. And then telling them that it's new owners new GM which I believe is BS because if you look at earlier reviews it says the same thing that it was just bought out". They set people up to get them there. Then when you get there you realize it is unsafe and you can't stay and then they can't get a a hold of them and then they figure. Oh they keep your money and don't have to deal with you. Keep looking for a different place. Don't stay here unless you want to donate your money to them.

Abandoned car with windows smashed in the parking lot. Litter everywhere, tires in the bushes. We tried to cancel but were out of the cancellation window. Literally sat in the parking lot & made a reservation at another hotel. Lost our money.

Do not book this hotel; it is disgusting and dirty. The smell in the room was unbearable, and there was no breakfast provided. The bedsheets had hair on them, and I even spotted bed bugs. The towels were also dirty and had hair on them. I couldn’t sleep at all during the night, so I checked out the next day. This was the worst hotel experience I’ve ever had, and I can't stop thinking about how awful it was. I changed to Comfort Inn & Suites, which is just 4 minutes away from this hotel. It was clean, had good service, and provided breakfast.

Building Worn Out Do Not Stay here. Staff is friendly. Bed was nice. But this hotel is a maintenance nightmare. Dirty carpet in hallways. Trash stacked up near the non-working elevators. My HVAC unit did not work and hasn’t worked in a long time. Someone tried to tape together a broken power cord. Breakfast is NOT included because they haven’t served breakfast in years. Vending machines don’t work. Cash deposit required. No card CASH. Burn out bulbs. Little or no hot water. In my opinion this is a flop house.