Poplar Inn and Suites
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1 night
1 room, 2 adults, 0 children
All properties in Memphis
Poplar Inn and Suites
5811 Poplar Ave, Memphis, Tennessee, United States
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Amenities
Public parkingFree
All amenities
Property Description
FacilitiesGuests are welcomed in the lobby. Lift access is provided to the upper floors. Amenities include a cloakroom and a safe. Internet access is available in public areas. Gastronomic services offered by the hotel include a breakfast room. A newspaper stand is also among the amenities at the hotel. Guests arriving in their own vehicles can park in the car park. Additional services include room service and a laundry. There is a business area with a conference room and a fax machine. RoomsAll rooms feature air conditioning, central heating, a kitchen and a bathroom. Each accommodation unit features separate bedrooms, a double bed, a king-size bed or a sofa-bed. A fridge, a cooker, a microwave and tea and coffee making equipment contribute to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and a stereo system. Each of the bathrooms features a shower, a bathtub and a hairdryer. Sports/EntertainmentThe hotel offers a selection of sport and leisure opportunities. The hotel features an outdoor pool. Parasols are available. The hot tub offers revitalisation. Leisure options at the hotel also include golf and a gym. MealsBreakfast is bookable as a board option. PaymentThe following credit cards are accepted at the hotel: American Express, VISA and MasterCard.
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3.2/10
Cleanliness3.2
Amenities3.2
Location3.2
Service3.2
All 13 reviews
Surroundings
Airport: Memphis International Airport
(17.5 km)
Airport: West Memphis Municipal Airport
(45.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Suite, 1 Double Bed with Sofa Bed, Accessible (Hearing, Mobility with Tub Shower)
Bedroom 1:1 Double bed and 1 Sofa bed
Non-smoking
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4
Family Suite, 2 Bedrooms (2 Double Beds, 1 King Bed & Sofa Bed)
Bedroom 1:2 Double bed and 1 King bed and 1 Sofa bed
Non-smoking
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8
Standard Suite (2 Double Beds With Sofa Bed)
Bedroom 1:2 Double bed and 1 Sofa bed
Non-smoking
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6
Standard King Suite With Sofa Bed
Bedroom 1:1 King bed and 1 Sofa bed
Non-smoking
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Standard Suite, 1 Double Bed with Sofa Bed, Accessible (Roll-in Shower)
Bedroom 1:1 Double bed and 1 Sofa bed
Non-smoking
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3
Business Suite, 2 Bedrooms (2 King Beds with Sofa Bed)
Bedroom 1:2 King bed and 1 Sofa bed
Non-smoking
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4
Mobility Hearing Accessible Double Room with Bathtub and Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Non-smoking
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Guest Reviews
3.2/10
13 reviews
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
Average for similar properties in Memphis
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Guest User
February 29, 2024
Arrived late close to 11 pm , all the rooms are in separate buildings, parking was a problem as no parking available near my building, when I entered the building the hallway carpet was all stained up and had a bad odor. When I entered my room the room had a bad odor and the room temp was 80 degrees I called the desk and they informed the AC has auto thermostat that only runs when motion is detected in room It took several hours to cool down. I am a Hilton Diamond member and expect more from Hilton. This property is filthy stay away.
Guest User
March 11, 2024
We booked this hotel for our first time to Memphis. It was the most disgusting hotel I've ever been to. The lobby was fine and looked normal for a Homewood Suites, but the first room they assigned us was dark, dirty, and smelled so heavily of cigarette smoke and **** that it burned my throat. I was afraid of catching a disease just sitting on the broken couch. We requested a room change and the next room was no better. Greeting us at the door was a urine-soaked mattress pad cover and wing bones. The inside of the room smelled like somebody sprayed lysol to cover up for the fact that they didn't clean. As a mother of two young children and a cancer survivor, there was no way we were going to stay in that filth. Our family checked out immediately, but Hilton charged us anyway and now they are fighting us on the refund (even though they can see we booked a different Homewood Suites that night in a different location). DO NOT STAY HERE IF YOU CARE AT ALL ABOUT YOUR HEALTH!!!!!
Guest User
July 13, 2023
I just needed a room for one night in Memphis. Thank goodness it was only one night. I booked this place through the Chase travel portal. The photos I saw looked pretty good and reviews seemed decent so I booked it. Now I see why, this place used to be run by Hilton and no longer is. When i walked in, the first thing I see were stains all over the living room floor. I'm hit with that really musty odor you get from very old motel rooms. There were random stains on walls, the lid on the toilet tank was broken and didn't fit properly, making the place look run down. I paid $99 but should've been half that as I have been to Motel 6 rooms for $50 that were in better condition. Also saw a sign saying they are not responsible for cars broken into. Which made me think that this is something that must happen a lot there. Checkin went smoothly and that's about all the good I can say. Never again will I stay here unless these places are renovated and brought under new management.
Guest User
July 5, 2023
This place is called Poplar Inn and Suites. It appears to be a condominium complex that just changed ownership to a hotel. It is overpriced and badly in need of refurbishment. The suites are large and adequately furnished. There was used linens and trash in a bag outside the front door upon arrival. Worn carpets, and registers that were badly rusted and dirty. Kitchenette that contained nothing but empty cabinets (stove top and dishwasher have no purpose). Location has easy highway access.
Guest User
July 5, 2023
High crime area. My room was stifling hot, my A/C barely put out air and I got no help from front desk. Tried to adjust A/C, cover fell off & moldy inside. Only able to sleep 4 hrs, with wet towels on my body. Would NEVER recommend this hotel ever and embarrassed for Hilton that it has your name on it.
Guest User
June 28, 2023
I have stayed in many hotels in Memphis working out of town. I love the big open room in this hotel. The staff seems friendly enough, however if you don't speak Spanish, communication is null with housekeeping Do yourself a favor and visit Ms Betty Guy for breakfast. She's a ray of sunshine to start your day!
Guest User
January 31, 2023
It’s gross and not maintained appropriately. Location is good, but wasted on a run down disgusting waste - don’t be fooled into thinking you’ll have a clean, quiet place to rest. The outside is dirty, the inside is not maintained, but the staff is friendly.
Guest User
January 31, 2023
These positive reviews have to be fake. Run down, pot and cigarette stench, dirty! I ran out as fast as I could. Very nice lady at registration though. Not up to Hilton standards at all. Plenty of nicer hotels close by.
Guest User
January 31, 2023
This place has a meaning to me. I stayed here for sometime while I was going through a transition in my life. Fast forward 17 years, while visiting Memphis, this was a mandatory stop for me. And it was a little saddening to see that it’s a little run down. Location is absolutely great! Close to restaurants and grocery, easy access to and from a highway - and despite of that, it’s a very quiet place. It’s a Homewood Suites, so the rooms are large with a full kitchen and with a family of 4, it’s always positive. If you’re staying here one or two nights and the price point is good, this place is ok.
Services & Amenities
Most Popular Amenities
Public parking
Free
More Amenities
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. PHP 8,726.21) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 140
FacilitiesGuests are welcomed in the lobby. Lift access is provided to the upper floors. Amenities include a cloakroom and a safe. Internet access is available in public areas. Gastronomic services offered by the hotel include a breakfast room. A newspaper stand is also among the amenities at the hotel. Guests arriving in their own vehicles can park in the car park. Additional services include room service and a laundry. There is a business area with a conference room and a fax machine. RoomsAll rooms feature air conditioning, central heating, a kitchen and a bathroom. Each accommodation unit features separate bedrooms, a double bed, a king-size bed or a sofa-bed. A fridge, a cooker, a microwave and tea and coffee making equipment contribute to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and a stereo system. Each of the bathrooms features a shower, a bathtub and a hairdryer. Sports/EntertainmentThe hotel offers a selection of sport and leisure opportunities. The hotel features an outdoor pool. Parasols are available. The hot tub offers revitalisation. Leisure options at the hotel also include golf and a gym. MealsBreakfast is bookable as a board option. PaymentThe following credit cards are accepted at the hotel: American Express, VISA and MasterCard.
Frequently Asked Questions
What is the cancellation policy for Poplar Inn and Suites?
The cancellation policy for Poplar Inn and Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Poplar Inn and Suites?
What are the check-in and check-out times at Poplar Inn and Suites?
Standard check-in time at Poplar Inn and Suites is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Poplar Inn and Suites?
Can I bring my pet inside the Poplar Inn and Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Poplar Inn and Suites.Can I bring my pet inside the Poplar Inn and Suites?
How far is the Poplar Inn and Suites from the closest airport?
The closest airport is Memphis International Airport, and it is about 16 mins from hotel by car (17.5 km).How far is the Poplar Inn and Suites from the closest airport?
About This Property
| Nearest Airport | Memphis International Airport |
|---|---|
| Distance to Airport | 17.46KM |
| Nearest Train Station | Memphis Central Station |
| Distance to Train Station | 27.93KM |
| Hotel Star Rating | 3 |