Hotels near Elvis Presley’s Memphis, Memphis

THE most hospitable hotel stay I've had in many years !! The staff could not have been more friendly and welcoming. For the first time, in a long time, I felt like a welcome guest. This is a boutique hotel only five blocks from Beale St. It's relatively small and kind of quaint. The room was clean and neat. Mattresses were very comfortable. Towels were big and fluffy, and we even had very nice robes in the closet. The room was big enough without being too big or too small. It even had an wonderful shower. The hotel is just completing a major renovation, although I saw none of it. Our only impact from the renovation was that we missed the restaurant reopening by two days. This was not a problem, there are plenty of nice restaurants and bars in the immediate vicinity. I will make a point of returning to the Napoleon Hotel next time I'm in Memphis.

Good hotel located in the centre of Memphis, a few steps from the main attractions

It was very difficult to get to this hotel. Our GPS kept on wanting us to go through Main Street, which is for pedestrians and the trolley only. Entry is from Front street. After turning around and around, we get to the hotel hoping for valet. None that week. We were sent to park on our own in a building on Front street and given a code to go in and out. In my frazzled state, I could not understand the instructions the receptionist was giving me. In the end, he came out and pointed to the building. No fee for that. However, they didn't have large luggage carriers, and as we were traveling for a long time and staying 4 days, we had to do 2 trips with it to transfer all of our luggages. The bar was closed. The room was in the historic Kress building, so we had to cross over to that building from the reception. It was a large suite, with 2 queen beds on one side, half a wall, and a trundle bed on the other side. The room was very confortable. The beds were confortable and so were the linens. Irritants - too much light through bathroom doors! When someone would go to the bathroom, the light shone in my face the whole time even though they closed the door. It was pretty annoying, mostly at night when it woke me up. Also, under his trundle bed was a whole bunch of junk left by preceeding occupants. It was never cleaned while we were there. From the description online, I thought there would be a sofa bed and a trundle bed. Just a trundle bed in our room. We also had a small fridge. We appreciated how, without us asking, they left a bag of towels attached to the doorknob on day 2. Breakfast was OK, the room was fairly small, and a homeless man kept on knocking in the window in the morning. The breakfast attendant did what she could to push him away though. There was waffles, eggs, meats, oatmeal, cereals and breads. We really enjoyed the hard boiled eggs in that location. The hotel is very well located, on Main street and walkable to Beale Street or the Pyramid. The university is right there too. Staff was OK.

One of the best hotels we have ever stayed in . Staff super friendly love this place . Bar is awesome love the video games to play in lobby . The staff is super friendly an helpful . Food is delicious . Dog friendly our puppy was so happy . Room is awesome bed is super comfortable. The shower is amazing staying another night for sure one of the best places ever !!!

Very good, the service is also very good, the environment is also very good, the Flip is also very good, the room is very large, and it feels very good, and will stay here later. We 'll introduce our friends later.

Memphis is back! Staff was AMAZING! Hotel super clean and great location. Truly appreciate the hospitality and all the local tips of ”where to go” to ”when to go”. Staff was great in assisting with transportation. No rental car needed! Thanks Sheraton!

The hotel itself is very nice. Our room was lovely, quiet, large, 2 big beds which were amazingly comfortable. Wish I could have taken the pillows home. The room was cleaned daily. I am quite surprised how many reviews have said the hotel is dirty. This was definitely not the case from what we experienced. 15 minute walk to Beale Street although you can use the free shuttle. Reg is so lovely and friendly and you just need to give a tip. Breakfast is $15 each or you walk over to the Sheraton, you can get a tram to various cafes that do breakfast. The Bar opens at 3.00pm and the bar lady is friendly, however the cost of a bottle of wine is $43! To be honest the whole of the USA is expensive for wine! The only reason we haven't given 5 stars to this hotel, the Reception Staff are miserable! We arrived at 2.45pm and went straight to the desk, excited, as you do, to be told abruptly check in is not until 3.00pm so my partner and I sat waiting until 3.00pm after a long time travelling. We then stood about 2 metres from the Desk and still ignored. I had to stand right up at the desk and then the young woman finally said come over to this one. No smile, no greeting, no advice, no nothing. To be treated like that on arrival is disgusting. She either had a very bad day or should not be in a customer facing role! I have never experienced this attitude at a hotel before. Unfortunately we did not catch her name but we did complain to the Manager Bruce about the poor service. Sadly this is one of the things we remember most about the hotel.