Hotels near GRII Melbourne, Melbourne

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

Great hotel close to city center near Coles and Southern Cross station, very convenient. There is a swimming pool, sauna room, steam room, arcade, and gym for all guests to use for free. Rooms are clean and spacious, but the heating can be improved. Amenities are provided in the bathroom.

Took my grandsons for an overnight getaway. They loved the pool, streaming channels and watching the trams below. Generous size room and all the amenities we needed. Short distance from Southern Cross. Friendly and helpful staff. Will definitely return.

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.

I am interstate for business on a regular basis and have stayed in many well rated accommodation venues however, I struggle to find anything to criticize at this hotel. The staff are amazing - nothing is too much trouble, they do all the little things, over and above what I would expect to make you feel like a special guest. They all seemed to be ”hand-picked” to suit the service culture of the hotel. The quality and cleanliness of the facilities are A1. The rooms are comfortable and quiet. A small table & chairs, couch and huge TV were a welcome feature. The conference facilities worked well. Conference catering, breakfast room and intimate Bistro/cocktail bar offered quality food & drinks. My partner is disabled in a wheelchair and all his needs were well & truly met in a standard room. Only 1 suggestion - it would be great to have magnetic door stoppers installed so the door will stay open while moving through with the wheelchair or bags. Thank you Marriott Team, we will definitely be back :)

The service at the hotel was friendly, but the standard, accepting that it is a low cost hotel was below what I was expecting… all furniture has chips of paint missing and the couch and curtains have noticeable small rips, general discolouration and just a general worn down look. The bathroom and kitchen especially could do with a really deep clean… just some extra attention to washing down walls and nooks and crannies on top of the standard check out wipe over to actually make it appear more than surface clean… It’s really the small things; to provide 5 small bottles of shampoo and not conditioner, (asked the cleaners and they said no conditioner is issued) but claim to provide toiletries… no hairdryer, only 2 towels for one person for 2 nights; to provide a clothes washer but not laundry liquid to wash your clothes… but 6 tablets for the dishwasher? Odd choices that all added to my unwillingness to stay at this hotel again or recommend it. I did enjoy the gym also the locations proximity to Aldi for clothes washing liquid, conditioner, and cleaning wipes so i could feel comfortable sitting in a dirty room..

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Very nice location, I felt like it was very good pricing. They do make up the room every other day, so just need to be prepared for that. Pretty good amenities. The lack of an established pick up/drop off point will be a little awkward. But otherwise I like the place.