Guest User
May 8, 2024
We were forced orced to check out from gokulam grand resort and spa, coorg within one day due to lousy services at hotel. There was hot water issues in the morning, my wife was in bath room mid way of taking bath and even after waiting for 90 minutes, hot water issues was not resolved nor we were not even given hot water through buckets at least. The front office staff were not even courteous to call back and update, we were forced to call more then 10 times to them. We had planned for an family holiday after long time and have to go through this worst service & mental agony. We were forced to check out of the hotel on 6th may at 9. 29 am as per attached document and request you to arrange for refund amount hence we strongly recommend you to block-list this property in your recommendation