Intercontinental Hotel & Resorts Hotels in Medina

The service is very good. I will recommend the hotel to others with families. The staff are very friendly and helpful.

I’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay

Service is exceptional.Very attentive to any comment. Location is just opposite gate 329.Best for women's entrance to the mosque. Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food. Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.