Dar Ben Gacem

Lovely people and comfortable room.

Very nice Nice

In April I was in this hotel with a friend, whose name is Chiara. This latter paid, by a mistake of the staff, the due amount twice. Since April Chiara has send unsuccessfully several emails and messages; she has also contaqcted them by phone, receving from the staff a promise of taking care of the case. It was agreed that the amount would be transferred to my friend's bank account in Italy. Unfortunatelly, this has never happended and the hotel staff every time has found many silly excuses. They even requested, surprisingly, a letter from my friend's bank a statement of acceptance of this amount. Chiara sent them a letter of the Italian bank confirming tha the account is genuine and tha twas more than enough. Probably they hope that mwe will give up and they can keep Chiara's money! As everybody can understand, this is truly a dishonest and unacceptable behaviour; just for few hundreds euro we now have to involve a lawyer in order to get the money back! We want everybody to know this story and avoid booking this hotel for their stay in Tunis.

Excellent location at the periphery of Tunis medina - brightly lit walkways to the medina. Best Chappati & Malouf we had through the entire trip only around the corner from the hotel! The room is unique, comfortable and cleaned everyday. Water bottle is available on request. Breakfast - typical Tunisian hotel breakfast which is extensive. Good wifi. The only note is the rooms upstairs will need to be reached by steepish staircase . All the staff members are lovely and helpful!