Dar Zyne la Medina

Location: The hotel is situated in the heart of the Medina, offering a unique and authentic local experience for guests.

The cultural heritage should be valued ! Service was Zero. No cleaning of the room (we spent 4 nights). Towels not renewed. No soap in the bathroom. The plants in the courtyeard are now dry. Very poor breakfast. On the last day we had to ask for bread which the service lady had just to buy! The ambiance is great but all the house does need cleaning and maintainance! There is a lack of responsibility of the staff to keep the thing on order. With the dust of the past you cannot face the challenging future!

I would warn you of your stay here to save you the headache. I first of all was expecting the place to be inaccessible by car as I read other reviews, but the walk was awful. I had luggage with me and luckily friends, locals assisted me this day. The roads are made of rock or stones so impossible to use the wheels on the luggage, we had to carry them for a pretty long distance. Also, the walk there was scary. There are shops all along the way but the atmosphere is just dark and crowded along these walkways. For example, there was a man rolling a trash receptacle who just continued walking and bumped into us, no apology. My local friend kept asking me, "Where did you find this place, my God?" This is just the beginning. After arriving to the house, the room was as pictured, but my Tunisian friend had already called ahead to assure that the room was very clean. Not so long after arriving we get a knock at the door, mind you after over 15 hours in the air from my flight, I was exhausted, this is why I booked the room near the airport, to nap before heading to my actual destination. The owner, insisted on copies of identification, she also wanted a marriage certificate, (who carries a marriage doc?) again she insisted on another copy of our documents as previous one was “not a clear copy” that she had made. After not being able to provide a marriage document, she asked for more money by upgrading the room, so we then could stay. Three times she came banging on the door. We ended up leaving, NO REST! The owner is a scammer! After the fact, my friend said they would kill for one Tunisian dinar in that area, it’s not safe.