To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(63)
Positive reviews(35)
Reviews with photos/video(2)
Negative reviews(9)
Guest User
Standard Double
Stayed in Sep 2024
Couples
6 review
3.7/5
Posted on Oct 6, 2024
Prima hotel voor een weekend Mechelen. Prima parkeergelegenheid in de Hoofstraat.300 meter van het hotel. Gebruik geen Google map, maar waze, anders blijf je rondjes rijden.
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BYWang
Standard Single Room
Stayed in Jul 2024
Business travelers
118 review
4.0/5
Very Good
Posted on Aug 31, 2024
比較老的酒店. 地點適中
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Ron W
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 3, 2024
We have been stopping at this hotel 12-15 times over the last 30 years. We always ask for the same room. We like the location of the hotel, the firm mattresses, the quiet hallways, the ample breakfasts, and the staff.
Response from Property: Dear Ron, It's always a pleasure to welcome you in NH Mechelen on your annual trip to Belgium. We really appreciate your loyalty and the nice feedback we receive after each stay. Thank you so much and looking forward to seeing you back next year. Best regards, NH Mechelen
1pr2024
Stayed in Sep 2024
Business travelers
2.0/5
Posted on Sep 13, 2024
The service was very polite, the location is excellent, and there was a nice view from the window. The food was also good (although the choice was limited), which added to the positive experience. However, the room's cleanliness was not sufficient, and it overall looked worn out.
Response from Property: Thank you for reviewing your recent stay in NH Mechelen. It is nice to read that you appreciated our friendly service and enjoyed the breakfast. We are sorry that the cleanliness was not like it should have been. We will take the opportunity to improve on it. Thank you once again for your stay. Best regards, NH Mechelen
Guest User
Stayed in Aug 2024
Couples
1.0/5
Posted on Aug 29, 2024
The hotel is conveniently located in the heart of the city centre, close to lots of bars and restaurants in a relative calm enviroment. The major turn-down on this hotel is the outdated interior. The 80's look and feel will probably make you feel discomfortable. Worn out woodwork, broken airco (management is aware)... There are better choices to stay in Mechelen city centre in the same price range. Sorry.
Marwa S
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
NH Mechelen is a nice, warm hotel with welcoming staff. We enjoyed our stay there. It is also quite central. There is also a parking there. It costs 15 euros per night. I did not check whether there are cheaper parking places. The city of Mechelen is nice to see. It is quite authentic and real.
Response from Property: Dear Marwa, Thank you so much for rewarding us with a top score on Tripadvisor following your recent stay in NH Mechelen. Thank you for complimenting our welcoming staff and central location. Our parking is cheaper than any public parking in the city center. Only outside the center you will find cheaper options. We are also happy to read that you enjoyed your time outside in the city. Best regards, NH Mechelen
PCJF2019
Stayed in Jul 2024
Business travelers
3.0/5
Posted on Jul 11, 2024
The hotel is need of facelift and modernisation, unfortunately. Rooms are aged Aircon is very poor just blows hot hair!! Bathrooms clean but in need of an update No power sockets in rooms this is not great for modern day travelling with phones and laptops. There are better hotels nearby for around the same price. Not the NH standard I expect from experience
Response from Property: Dear Sir, Thank you for your constructive feedback. We regret to hear your stay didn't meet your expectations. We understand your remarks and the management of NH Hotels is aware. We await the approval of our renovation plans in order to improve the guest experience. Once again thank you for your stay and your valuable feedback. Best regards, NH Mechelen
cathleenlee
Stayed in Jun 2024
Business travelers
3.0/5
Posted on Jun 5, 2024
I will never choose this hotel again. The parking is so small to enter that I accidently damaged my business car entering out. The entrance is very small, steep and low. So only low and small cars fit. Also the handle in the bath tub was rusted and fell of while stepping outside the bath. Never again. Nobody at the reception when needed. Had to call the receptionist who was busy in the back of the hotel.
Response from Property: Dear Cathleen, Thank you for your feedback. We regret to hear that you have damaged your car while driving out of the parking. We hope the damage was not too big. Since we are a small hotel, we indeed have only one receptionist on shift most of the time. As described in your feedback, this person carries a phone so he/she can always be reached by our guests when the receptionist has to leave the desk behind to bring something to a room or find a new box of paper in the back office. Best regards, NH Mechelen
Doug M
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 12, 2024
Excellent location. Desk folks could not have been nicer. Breakfast room was small, but food was good. Easy walk downtown and several small restaurants within a couple of blocks. Automated bread shop across the breezeway was fascinating.
Response from Property: Dear Okiegreen, Thank you very much for sharing your experience in NH Mechelen online. We are glad to hear that you had a great stay with us and appreciated our central location, our welcoming front desk staff and the breakfast. We look forward to welcoming you back in our hotel upon the next opportunity. Best regards, NH Mechelen
Guest User
Stayed in Nov 2023
Solo travelers
5.0/5
Outstanding
Posted on Nov 15, 2023
Spent two days in Mechelen and the NH was an excellent choice. Practically in the middle of town and walkable to almost everywhere. Would stay again. Quiet clean and the guys at the desk were very friendly and helpful.
Response from Property: Dear Doug, Thank you for reviewing your recent stay in NH Mechelen. It's nice to read that you thought it was an excellent choice. We look forward to welcoming you back again upon the next opportunity. Best regards, NH Mechelen
Guest User
Stayed in Apr 2023
Business travelers
3.0/5
Posted on Apr 14, 2023
Very good breakfast, the bed and pillow was very comfortable and the hotel is located at the city center, easy to move around. The rooms can be improved as well as the curtains. The bathroom didn't smell good.
Guest User
Stayed in Jan 2023
Family
3.0/5
Posted on Jan 31, 2023
Service is friendly and good the rooms are large enough and clean. The room needs updating but for the price its good enough. Everything is dated. Wifi is free. Rooms is situated in the bach part of the builiding which is nice. No disturbance of the elevator and crowded street in the front.
Response from Property: Dear Rijnaa, We are happy to hear you had a good experience in our hotel. we value your feedback about the rooms and will look in to this. We hope to welcome you back in our hotel soon. Kind regards, NHmechelen
Guest User
Stayed in Jan 2023
Business travelers
2.0/5
Posted on Jan 31, 2023
Hotel is old and needs renovation. Beds are terrible. Breakfast is not nice and poor in choices and quality would not recomend. Bathroom is old and smelly rooms are not nice rooms are not soundproof friendly receptionist
Response from Property: Dear Philip H, Thank you for taking the time to share your experience and for staying with us at NH Mechelen. I am sorry to see that your stay did not meet your expectations. On behalf of the hotel i would like to apologize for the shortcomings during your stay. Your feedback will be shared among the management in the hopes to improve the mentioned criteria. We look forward to welcome you back to one of our NH properties in the future. Kind regards, Guest Relations
Guest User
Stayed in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
Faded glory. Bathroom was clean but soap in the pumps had run out and a dirty shower curtain. Slack water jet. The carpet, curtains, chairs, beds (you could feel the springs in the mattress) and desk were all worn and damaged / broken. There was only 1 socket and it hung out of the wall, life threatening. Bare walls, decoration such as painting was not there, giving it an atmosphere of zero. Curtains were attached with Velcro and too dirty to touch. Rooms were noisy. Not a 3 star worthy hotel.
Response from Property: Dear Ramster666, Thank you for taking the time to share your experience and for staying with us at NH Mechelen. I am saddened to see that your stay did not meet your expectations. On behalf of the hotel i would like to apologize for the shortcomings that occured through-out your stay. Your feedback will be shared among the management with the aim to improve the mentioned areas. We look forward to welcome you back to one of our NH properties in the future. Kind regards, Guest Relations
Guest User
Stayed in Jan 2023
Business travelers
2.0/5
Posted on Jan 31, 2023
The airco unit was broke so I got another room which was really dirty. I called reception to ask for cleaning but all they did was give me a broom at 23.50 to clean it up myself. Breakfast was poor and a lot of things were out of stock.