Home2 Suites by Hilton Pittsburgh/McCandless

Had no hot water and couldn't shower.

On the outside, the hotel was pretty and looked clean. It had a nice kitchenette area. However, that's where it ends. The pool was not that clean looking. It was more algae greenish, and I wondered about the chlorine levels. My son and I got a king room with a sleeper sofa. There were NO pillows or blankets for this sleeper sofa. I told my son I could call down and request some. He said not to worry about it. I looked in all the drawers to make sure. There's no closets either. The temperature of the room was uncomfortable. There were loud noises throughout the night. My teenager probably got a total of an hour sleep. There were banging noises. Roaring noises. He was born in Pittsburgh, and we are here visiting his paternal side of the family. I was told upon check-in that breakfast ended at 10 am. I showered, and we walked down at around 9:20 am. When I walked out of our room on 2nd floor, I noticed a HOLE in the wall right beside our room. I guess they were working on it through the night because IT WAS NOT there when we checked in the evening before. I assume it was most likely a source or one of the sources of noise that kept us awake. Who would be working on something like that while people sleep?!? When I made it to the lobby, I saw no breakfast. The lady told me that breakfast was over at 9. She said it ends at 10 on the weekends. She said that is a plaque by some door on the left somewhere that states times. Well, when you are TOLD at check-in that it lasts until 10 am, why would I be looking for a plaque somewhere?!?! Come on. Seriously? We checked-in on a Sunday. I imagine the person checking us in mistakenly told us the wrong time because it was technically still the weekend. However, I thought it was quite rude of that lady. I didn't ask about a sign. I was just telling her I WAS TOLD by the person checking us in what time. I worked at a Ramada Inn from 2004-2007 in Morgantown and also worked at the Holiday Inn on McKnight Road in Pittsburgh in 2007, by the way. I worked the front desk. I could give these "customer service reps" some pointers on being polite to customers. My son ended up eating leftover fried chicken from his cousin's graduation party the previous night for his breakfast. Originally, I was excited to stay in a hotel on Duncan. When my son was a baby, our house was on Duncan... a little further down the road in Allisom Park. I thought it would be a nice trip down memory lane. Instead, we are sleepy, hungry, and agitated.

As we expect from a Hilton property, very comfortable. We really enjoy the fire pit out front, we utilize this space multiple times in our visit. The cleanliness was immaculate, the beds and pillows were very comfortable as we have come to expect. The kids enjoyed the pool and we enjoyed the fitness room. I really like the new self service laundry space. We did not use it, but it is nice to know it is there. The staff was friendly and helpful as always. The only disappointment was the breakfast. We were not fans of the new breakfast selections.