Sunset Palace Beach Hotel - All Inclusive
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1 room, 2 adults, 0 children
All properties in Mazatlan
Sunset Palace Beach Hotel - All Inclusive
Renovated in 2025
Av Camarón Sábalo 1927, El Encanto, Mazatlan, Sinaloa, 82110, Mexico
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Highlights
Free parking
Newly renovated
Ideal location
Lots to do
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Private beach area
ParkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
At Mision Mazatlan, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at car hire offered by Mision Mazatlan simplify the organization of your excursions, tourist activities, and other adventures in Mazatlán.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mision Mazatlan. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Mision Mazatlan, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Mision Mazatlan, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel, a truly unique characteristic is the private beach that grants immediate sea entry solely for its valued visitors.Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel. At Mision Mazatlan, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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5.0/10
Cleanliness5.0
Amenities5.0
Location5.1
Service5.0
All 42 reviews
Surroundings
Airport: Mazatlan International Airport
(34.3 km)
Train: Ferromex
(10.6 km)
Train: Estación Mazatlan
(10.7 km)
Landmarks: Playa Atún
(180m)
Landmarks: FunBus
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Room With Ocean View
2 Double bed
Non-smoking
Check Availability
7
Standard Room
2 Double bed
Non-smoking
Check Availability
Guest Reviews
5.0/10
42 reviews
- Cleanliness5.0
- Amenities5.0
- Location5.1
- Service5.0
Average for similar properties in Mazatlan

Review summary
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Service Quality: Multiple users praised the staff as "super attentive and friendly" with "excellent service."(based on 1 review)
Guest User
January 8, 2024
Tuve que bajar 3 veces en la recepción, no había ni papel de baño, y ninguna toalla , y esperarlas mejor yo para que me la dieran, y si les falta demasiado mantenimiento, y son muy sucios , le faltaba mucha limpieza a la habitación , la puerta del baño ni cerraba, el pasador del cuarto para cerrar la habitación no servía, su internet no sirve y no te llega tampoco la señal, las sábanas se veían sucias de la cama , y la presión del baño de la regadera no era mucha se cortaba , y yo no era la única en recepción quejándose por lo mismo , eran varias habitaciones, no vale la pena aunque su vista sea muy bonita al mar
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Guest User
February 7, 2023
Hice mi reservación y despues vi los malísimos comentarios sobre este hotel. Estuve a punto de cancelar y buscar otra opción pero al final "nos la rifamos" (que nadie nos cuente). Y sinceramente no será el hotel mas nuevo, si necesita mantenimiento pero nuestra estancia de 2 noches fue muy buena. Excelente servicio ⭐️ . El personal super atento y amable.
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Guest User
January 31, 2023
The rooms were disgusting, stains on the walls, bed sheets and curtains. The bathroom was also gross I felt like I was going to catch some disease in there. The ceiling of my aunts bathroom fell and they came with white glue to try to patch it. They didn’t try to move them. The day we left the hotel the ceiling of someone’s bathroom actually fell on them while they were in the shower and ambulance came to hotel. The place is super run down. Only one elevator worked and they used it for the employers and guests. The walls of the elevator were scratched and rusting. The chairs of the restaurant had stains and some were ripped. The cleaning was terribly done and they didn’t change sheets. The last day there was no water for an hour to rinse after being at the beach. Another thing, the door keys would deactivate randomly and you need to go to service desk. The only star this place gets in the ocean view. Do not stay there. The pictures I attached are from the room.
Guest User
November 14, 2024
No es posible que este hotel siga abierto. Yo estuve ahí por 3 semanas y nada servía correctamente. Nada! La alberca tampoco. Este hotel necesita una remodelación inmediata. El elevador aveces no sirve. Lo que sí tiene muy bien es la localización. La mejor playa en mazatlán
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Guest User
September 13, 2024
El mejor de todos una muy buena experiencia y buen trato, siempre te atienden bien el personal es lo mejor de lo mejor les recomiendo que vayan ya que es un lugar donde te hospedas y lo disfrutas. El lugar está situado en un lugar muy bien y eso es lo importante.
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Guest User
August 10, 2024
Mi experiencia en el hotel fue muy buena, siempre somos recibidos como en casa y el personal tiene una actitud de servicio muy linda. Las vistas desde las habitaciones son muy bellas y el acceso a la playa es muy conveniente, también la ubicación resulta muy conveniente para conocer Mazatlán.
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Guest User
June 30, 2024
El servicio de los trabajadores es excelente, recepción y su trabajadora Emma se lleva un Diez, fue muy amable y buena onda, estuvo atenta y lista para el servicio. El hotel estuvo bien, lo mejor fue la vista al mar La comida también está rica y accesible.
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Guest User
June 14, 2024
Hotel en pesimas condiciones, desafortunadamente no lei los comentarios antes de reservar, el agua de la piscina esta verde, todos los comentarios negativos de otros usuarios son reales, no arriesgues tus vacaciones, ni tu salud. Mi intencion es que no se arrepientan al momento de elegir su hospedaje, y la unica forma para evitar que sigan engañandonos con fotos falsas, es dejando de ir. Luego no digan que no se les aviso.
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Services & Amenities
Most popular amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Currency exchange
Conference room
Additional charge
Wi-Fi in public areas
Outdoor swimming pool
Private beach area
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Heated pool
Parking
Parking
Free
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Bar
Room service
Snack bar
Health & wellness
Golf course
Off-site
Activities
Private beach area
Public areas
Garden
Elevator
Business services
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MXN300 (approx. PHP 961.30) per person per night Extra crib: Free |
Children 3 years old and over | MXN300 (approx. PHP 961.30) per person per night |
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN600 (approx. PHP 1,922.59) per pet per night
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2000
- Renovated: 2025
- Number of Rooms: 100
Phone:+52-6699893200
At Mision Mazatlan, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at car hire offered by Mision Mazatlan simplify the organization of your excursions, tourist activities, and other adventures in Mazatlán.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mision Mazatlan. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Mision Mazatlan, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Mision Mazatlan, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel, a truly unique characteristic is the private beach that grants immediate sea entry solely for its valued visitors.Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel. At Mision Mazatlan, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Frequently Asked Questions
What’s the cancellation policy at Sunset Palace Beach Hotel - All Inclusive?
The cancellation policy at Sunset Palace Beach Hotel - All Inclusive depends on your room type and booking terms.What’s the cancellation policy at Sunset Palace Beach Hotel - All Inclusive?
What are the check-in and check-out times at Sunset Palace Beach Hotel - All Inclusive?
Check-in at Sunset Palace Beach Hotel - All Inclusive starts from 15:00-20:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Sunset Palace Beach Hotel - All Inclusive?
Is breakfast available at Sunset Palace Beach Hotel - All Inclusive?
No, Sunset Palace Beach Hotel - All Inclusive doesn't provide breakfast. Is breakfast available at Sunset Palace Beach Hotel - All Inclusive?
Are pets allowed at Sunset Palace Beach Hotel - All Inclusive?
Yes, pets are allowed at Sunset Palace Beach Hotel - All Inclusive, but it’s recommended to contact the property directly to confirm.Are pets allowed at Sunset Palace Beach Hotel - All Inclusive?
How do I get to Sunset Palace Beach Hotel - All Inclusive from the nearest airport?
The nearest airport is Mazatlan International Airport, located about about 32 mins from hotel by car (34.3 km) away.How do I get to Sunset Palace Beach Hotel - All Inclusive from the nearest airport?
About This Property
| Nearest Airport | Mazatlan International Airport |
|---|---|
| Distance to Airport | 34.3KM |
| Nearest Train Station | Ferromex |
| Distance to Train Station | 10.56KM |
| Average Price From | PHP11910 |
| Hotel Star Rating | 3 |










