Guest User
October 1, 2024
Dropped by for dinner. Tried to go to Emerald Lounge first. The hallway had a very strong chemical scent. The Lounge furniture seemed very nice but I didn’t feel welcomed into the space. Also difficult to tell whether food such as a burger was available. Seems like maybe only cheap drinks. Then went to the Family Restaurant. I really enjoyed the atmosphere and the local feel. My waitress was superb and fit perfectly with the restaurant - she’s a 5-star waitress. However, the cashier was less friendly. My over-easy eggs were cooked to perfection. Sirloin steak not cooked quite warm enough and the au jus sauce was not hot. Hash browns undercooked. The chairs in the back of the restaurant are not the same quality as the rest of the restaurant. For this area of Wisconsin, and for me to give 5-star, seems like the locals working here need more ability to do their work and add their touch. This isn’t competitive quality for a Best Western or for most restaurants in the local area.