Alpenhotel Edelweiss

Staff Friendliness: Staff members are consistently praised for their kindness, helpfulness, and willingness to assist guests with requests, from luggage handling to local recommendations. The team works diligently to ensure guest comfort despite operational challenges.

We wanted to visit Achensee and stay one night and based on price we decided to stay at this hotel and I can confirm it was a bad choice. An old building and very small rooms. Noise from the street goes to your room and at night it becomes annoying as cars and trucks pass by. Also, some guest smoking in the balcony and you can smell the smoke because we had our window slightly open for the fresh air. The staff are friendly but the hotel is way below average. Breakfast was basic and not too bad. Free parking is available on the street.

First the good: The hotel staff is extremely friendly and kind and tries very hard to make sure the guests are well taken care of. They go out of their way to help you out. The location is also good (on the main road, so easy for driving in and out). The Rofan gondola lift and ski piste are right next door (but I wouldn't ski there unless I was a beginner). Christlum ski area is in the next village (5 mins drive) and the bigger and nicer Zillertal, Kaltenbach, Hochfügen areas are within 30-45 mins drive. The so-so: The breakfast is basic but acceptable. I only wish they would replenish the buffet items soon after they are finished. Sometimes we had to wait long for fried eggs or sausage or veggies or bread to be restocked in the buffet trays. They seem to be understaffed as the hardworking chef and the owner are also serving tables in the restaurant and tending the bar at night. The not so good: The photos on their website are mis-representative of the rooms and the hotel interior. The rooms are clean, but basic and not recently renovated. Reminded us of some hotels in the former DDR. The charges for a 1 bed apartment are much higher compared to the cost of 2 double occupancy rooms. So if you are a family with more than 2 people, consider getting 2 rooms instead of the apartment. At 6:30 each morning (even on public holidays!) the church in front rings its bells for a good 2-3 minutes. If you like to sleep in after an extended apres-ski experience, you can be sure that won't be possible.