Holiday Inn Chicago Matteson Conf Ctr

Holiday Inn Chicago Matteson Conf Ctr Reviews

Holiday Inn Chicago Matteson Conf Ctr

500 Holiday Plaza Dr, Matteson, Illinois, 60443View Hotel Details
Holiday Inn Chicago Matteson Conf Ctr
Holiday Inn Chicago Matteson Conf CtrHoliday Inn Chicago Matteson Conf CtrHoliday Inn Chicago Matteson Conf Ctr
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Holiday Inn Chicago Matteson Conf Ctr Guest Reviews

3.5/5
108 review
Verified reviews
Location3.7
Amenities3.6
Service3.3
Cleanliness3.4
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All reviews(108)
Positive reviews(11)
Guest User
Standard Two Queen Room
Stayed in 2024年11月
Solo travelers
1 review
3.5/5
Posted on 2024年12月2日
Bad customer service. The room didn’t have stock towels. I had to go to the front desk to get extra towels. The Front Desk employee ( Ashley) could’ve been more pleasant with explaining the non corporate card policy. Corporate Holiday Inns has more card options. I had to use my business card to cover the refundable deposit and then got into the room and there were only a few towels. I can feel a difference in environment and service with new leadership. I had maintenance issue and the cleaning service work in the afternoon which is an inconvenience if there is an emergency in the morning. I recommend better service and emergency on call services for maintenance issues. I had better experiences at this location in the past and wonderful stays at other locations. This incident was worth sharing some much needed feedback.
Guest User
Mobil Access Standard King Room with Tub
Stayed in 2023年7月
Travel with friends
4 review
3.2/5
Posted on 2023年7月14日
Good for one or 2 nights
Guest User
Room Selected at Check-In
Stayed in 2022年5月
Family
1 review
3.7/5
Posted on 2022年5月23日
Staff here is excellent, but the amenities listed are not what they promote.
Guest User
Standard Room
Stayed in 2021年10月
Business travelers
5 review
4.0/5
Very Good
Posted on 2022年2月1日
Rough neighborhood but great hotel
yuxz339
Standard King Room
Stayed in 2023年5月
Business travelers
17 review
5.0/5
Outstanding
Posted on 2023年5月14日
It's surprisingly good. The location is in the south of Chicago. You can check in quickly without having to worry about traffic jams in the city from down state. The hotel has a quiet and safe environment. The front desk is very friendly. The room facilities are new and quiet. It's better than The usual holiday inn express feels more upscale.
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