Awanoyu
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1 night
1 room, 2 adults, 0 children
All properties in Matsumoto
Awanoyu
Azumi 4181, Matsumoto City, Nagano Prefecture, 390-1515, Japan
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Amenities
Private parkingFree
Hot springs
Luggage storage
Table tennis room
Karaoke
Conference room
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
Located in Matsumoto, Awanoyu is within a 15-minute drive of Chubu-Sangaku National Park and Hirayu Onsen. This ryokan is 22.2 mi (35.7 km) from Shinhotaka Ropeway and 4.5 mi (7.2 km) from Mt. Norikura Snow Resort.
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8.7/10
Especially beautiful snow hot springs, great service
All 45 reviews
Surroundings
Airport: Matsumoto Airport
(41.9 km)
Train: Shinshimashima Station
(27.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Japanese-Style Superior Room
5 Futon bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability

6
Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability

14
Japanese-Style Standard Room
4 Futon bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability

6
Japanese-Style Room With Hiroen Space (Moegi Type)
Non-smoking
Refrigerator
Toothbrushes
Shampoo
Slippers
Check Availability

10
Japanese-Style Deluxe Room
5 Futon bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.7/10
Very Good
45 reviews
- Cleanliness8.9
- Amenities8.6
- Location8.7
- Service8.8
Average for similar properties in Matsumoto

Review summary
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Outdoor Onsen Experience: Frequently praised for the unique snow-soaking atmosphere, milky sulfur water, and large mixed-bathing area. Some users highlighted the relaxing, lukewarm water and scenic mountain views.(based on 2 reviews)

Guest User
May 3, 2025
I booked the new building but it was actually the old building. Avoid it. It is better to book directly on the hotel's official website. You will not make mistakes in the room type and it is cheaper. The room type issue made me and the hotel very embarrassed. It was really embarrassing to the whole country. The hotel itself is good, the hot spring is very refreshing, and I will visit again.
Original TextTranslation provided by Google

Anonymous User
May 1, 2025
The room has no toilet and it was very crowded after 2 mattresses were laid out. Then I found out that the booking was for the new building, but the hotel gave me the old building. The hotel front desk also showed me the booking in the system, and it was indeed the old building. I contacted the customer service several times, and the customer service said it was the new building, but later admitted that they made a mistake. It's obvious who is to blame. Try to avoid booking here.
Original TextTranslation provided by Google

Guest User
March 6, 2025
The service is very good. The Kaiseki cuisine is very delicious in Japanese hot spring hotels. The room bedding is also relatively clean. The scenery is beautiful. The blue and white hot spring is very unique. It is not a high-temperature hot spring. It is very comfortable to soak in the hot spring and enjoy the snow scenery
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Guest User
February 19, 2025
This is my second time staying at the Awa-no-yu Hotel. I stayed there for one night last year and felt very good. I checked Ctrip and saw that there were 2 nights available, so I booked it 3 months in advance without hesitation.
We took the tram from Matsumoto Station to Shin-Shimajima Station, and then took the bus to the hotel, which was quite convenient. It's just that the cost of travel has increased now. Last year, the tram and bus cost 2250 yen, and you can buy the tram + bus ticket directly from Matsumoto Station. Now you have to buy the tram from Matsumoto Station for 710 yen, and then buy the bus ticket for 2500 yen after arriving at Shin-Shimajima.
The hotel distribution map is for your reference. There are no toilets and washrooms in the rooms in the main building. I suggest you book the rooms on the 2nd and 3rd floors of the new building. The rooms are quite large and the conditions are very good.
The hotel's hot springs and meals are quite good, and the service staff are also very enthusiastic.
After we checked in, we caught up with a heavy snowfall. It was so enjoyable to soak in the hot springs in the snow!
Although the hotel is in the deep mountains, there are flowers decorated in many places, which is very stylish.
I would also like to thank Ctrip's customer service for helping me solve the problem in the reservation in time. It is trustworthy. I'm not an agent, I just always book hotels through Ctrip.
Original TextTranslation provided by Google

Guest User
February 2, 2025
There are few hotels in Shirataki Onsen, and the prices are relatively high. The room facilities are very average, even old, and the toilet is outside the room. The toiletries in the large bath are also average, but the hot spring is very good.
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Guest User
February 1, 2025
Especially beautiful snow hot springs, great service
Original TextTranslation provided by Google

Guest User
January 24, 2025
The facilities are relatively old and look very old. But I believe that the guests who come here are here to experience the famous mixed bathing. The temperature of Shirahone Onsen is 37-41, which is not very hot. But after taking a bath, the frozen shoulder is relieved a lot.
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Pattaravadee
November 5, 2024
1 room detail dnn't show there is not toilet and bathroomin this room. And it dont show public bathroom for this room. please show room facilities clearly.
2. staff service : only the man in gray suit dont smile,he speak with gravelly voice and his manner is not polite
3. food : we like private room taste of food is ok but ingredients are so simply
Services & Amenities
Most Popular Amenities
Private parking
Free
Hot springs
Luggage storage
Table tennis room
Karaoke
Additional charge
Conference room
Additional charge
Wi-Fi in public areas
Free

Hot springs
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Lockers available
Safe at front desk
Luggage storage
Languages Spoken
Japanese
Health & Wellness
Table tennis room
Hot springs
Public baths
Activities
Karaoke
Additional charge
Public Areas
Water purifier
Elevator
Vending machines
No smoking in public areas
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–17:00
Check-out: 08:30–10:00
Front desk hours: [Mon-Sun]07:00–22:00
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 14
Located in Matsumoto, Awanoyu is within a 15-minute drive of Chubu-Sangaku National Park and Hirayu Onsen. This ryokan is 22.2 mi (35.7 km) from Shinhotaka Ropeway and 4.5 mi (7.2 km) from Mt. Norikura Snow Resort.
Take advantage of recreation opportunities including hot springs and karaoke. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at Hana or snacks in the ryokan's coffee shop/cafe.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including hot springs and karaoke. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at Hana or snacks in the ryokan's coffee shop/cafe.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Awanoyu?
The cancellation policy for Awanoyu varies depending on the type of room and booking conditions.What is the cancellation policy for Awanoyu?
What are the check-in and check-out times at Awanoyu?
Standard check-in time at Awanoyu is 15:00-17:00 and check-out time is 10:00.What are the check-in and check-out times at Awanoyu?
Does Awanoyu provide breakfast?
No, Awanoyu doesn't provide breakfast. Does Awanoyu provide breakfast?
Can I bring my pet inside the Awanoyu?
As much as we love pets, unfortunately, we are unable to accommodate them in Awanoyu.Can I bring my pet inside the Awanoyu?
How far is the Awanoyu from the closest airport?
The closest airport is Matsumoto Airport, and it is about 1 hour 7 mins from hotel by car (41.9 km).How far is the Awanoyu from the closest airport?
About This Property
Nearest Airport | Matsumoto Airport |
---|---|
Distance to Airport | 41.9KM |
Nearest Train Station | Shinshimashima Station |
Distance to Train Station | 26.97KM |
Average Price From | PHP34689 |
Hotel Star Rating | 3 |