Guest User
September 20, 2022
I would have given Serene Villa a 5 but for one major reason I fealt that I could not. Great location, within a couple of minutes' walk to beautiful Hiriketiya Beach. My room was fairly spacious but the bed took up most of the space - I had to squeeze in and out to turn the lights on and off. Breakfast is readily available daily in the hotel dining area-a nice chill place. The electricity tripped every day which caused the mini fridge to leak constantly. I overcame this by mopping up the water twice a day. All this, however, is by the by; small matters that were easily dealt with. The one complaint I have and cannot ignore was the laundry service. Every time my laundry was returned, without exception, it came back smelling dank and sickly and the smell got worse the longer the item of clothing was worn. I mentioned this many times to the management but nothing changed. As I write this review I realise I'm wearing a T shirt that was washed at Serene, and yes, it smells. A bit disappointing, after so many months of staying at Serene. However, overall I was very happy there.