Calypso Hotel

We stayed at this property in Matala from 2 to 10 September, in room 19 (2 adults and 1 child). The hotel is very simple, in an excellent position to go to both the beach and the centre of Matala, and there is a very pleasant swimming pool. Our room was spacious and nice with a basic and repetitive breakfast. We had an unpleasant experience, as we had deposited our documents and cash in the safety deposit box (lockable), from which unfortunately €600 was stolen, €350 from my wallet and €250 from my husband's. We have been going on holiday to Crete in this area for years, for the first time in this hotel that we did not know, but nothing like this had ever happened to us. We returned very disappointed and bitter, €600 is not a trifle....

I think it's the worst hotel I've been in... The food, let's not talk about it, it's totally indecent (the lunch is nothing continental, low standard. The evening meal, 1 normal dish and 1 vegetarian dish. As starters, salad, tomatoes, onions, olives, ... dessert, 1 fruit...) And what's more, it's not even good, the leftovers reused as much as possible, boiled eggs that have been hard for several days... At least we discovered some great little restaurants in town! The wifi does not work in the rooms even though it says "Wifi in the rooms"! When we complain about it, they say it works on the terrace, which is not true, we have the signal but impossible to connect. And when by some miracle it connects, nothing happens! It seems that it's because of the mountains, that it's like that everywhere in Greece, I have to deal with it... while the wifi works very well in the restaurant and everywhere else in Matala in the restaurants! At the Calypso hotel, we even receive wifi from surrounding hotels, but unfortunately no password :( TV. We're not here for that but still, at the limit, I would prefer that it not There aren't any! 3 channels: 2 German and one French-speaking. All almost as scrambled as Canal + without a decoder. The French-speaking channel remained frozen 4 days a week and what's more, they chose LN24 but the African version! Nothing against it, but this information interests me less... I had asked for a room on the ground floor, we were put on the highest floor... A broken fridge remained at the bottom of the stairs during the entire stay... Icy reception, I was even yelled at because I wasn't parked in the right place. And at the reception, you have to manage: we go up there with our luggage, we are given a sheet with some practical instructions and then it's you manage. And no one to help with the luggage... they are there, sitting, but no one moves... nice The girls who take care of the cleaning and clearing the tables in the restaurant are nice, but we have to clear our table ourselves! Is this a hotel or are we at home? A word of advice, there are other hotels, avoid this one, even if it is not expensive! Written promises but nothing in practice. Positive: the swimming pool but we have the sea very close...

Pretty exterior, pleasant swimming pool, spacious room, bedding a little hard. We had half board, a passable breakfast, a horrible dinner, we had to go and eat in town some days so much so that it was unacceptable, however, it's not difficult for us to avoid half board. Good location to visit matala

A pleasant and quiet hotel with a beautiful garden, nice swimming pool, the sunbeds have seen their best days. After a while your back hurts. The food could also be better, breakfast the same every day, no variation. The evening meal is also mediocre. But all in all a good and simple hotel with a good atmosphere. Very friendly staff.

The atmosphere, the location and the service are really good and recommendable and made up for a lot of what we criticize below. The food (buffet) was not that great, not very varied. The beds and the rooms could also be a bit more comfortable.