Larkspur Landing Extended Stay Suites St Louis Riverport

I do not recommend staying at this property. We originally booked our stay when it was still under Hilton. The property was sold to Larkspur in March. As a result, our reservation was canceled—without any notification from either Hilton or Larkspur. Thankfully, we caught the issue about a week before our trip and were able to rebook a room. We were staying for a concert at the nearby amphitheater, and the hotel required a two-night minimum. Due to limited availability in the area, we went ahead and booked the two nights. Upon arrival, we were told the computer system was down, so the receptionist had to check guests in manually. We waited for about 45 minutes to get our keys, which was frustrating given our tight schedule. The condition of the building was clearly worn and in need of updates. Our room had stained carpet, a bathtub faucet that wouldn’t shut off completely (leaving a constant trickle of water), only one towel in the bathroom, and no bedding for the pull-out sofa. It also appeared that people were living here. Breakfast was disappointing. I usually like oatmeal, but theirs was watery and bland. More concerning was the housekeeping staff gathered around the breakfast area—chatting, sneezing near the food, and even one combing her hair nearby. It was unprofessional. We ended up checking out early and were told, by the receptionist, the second night would be refunded, but that refund never came through. I emailed the manager but no response. This stay was disappointing from start to finish. It’s easy to see why Hilton sold this property—the current management is simply not up to par.

Most of the front desk staff is great. However I have stayed here multiple times since September 2024 for work, the stays have declined each time. The cleanliness is just not there. Broken closet door, tub faucet loose from the wall, weird stains on the ceiling, hallway not vacuumed, countertop was not cleaned from last guest and the list goes on. This place is giving the feel that some guests live here. Doors to the outside propped open. The breakfast had a very disgusting smell.

This was by far the worst hotel experience I’ve ever encountered. We were told our rooms would be ready at 3 however when we arrived for check in, we had to wait 45 mins to check in because the system was down. Then upon arriving to our room we were unable to access the room because the key would not work. We then had to wait an additional two hours before we could get into our room. The inconvenience was horrible as we were locked out of the building and our room throughout our stay on multiple occasions. Wouldn’t recommend as it was an exhausting experience.

They have nice and very spacious room and close to the airport. Mariah at the reception was amazing, very kind and ready to help. Breakfast is good and they have a good parking lot for the cars. The ****** and Amphitheater are pretty close, very good to go back walking to the hotel after a concert.

Not easy to even find the front door. And it does not get better after that. We are Hilton Diamond members and this was way below par. Employees were bad, indifferent, and not friendly. Room smelled and was very humid. One of the a/c units would not even work. Everything is dingy and old. In serious need of an upgrade. Room just looked dirty. Bed mattress was excellent. That is the only positive. Breakfast was disgusting. Just skip it. Curdled milk, cold biscuits and gravy, cold eggs and sausage. Employees once again just ignoring everything to look at their phones. Coffee was good! Close to concert, you can walk there, but no sidewalks to be found. Hard to believe but not a single sidewalk around so people can walk to concert. Not fault of hotel, but be aware you will need to cut across 4 lanes of traffic, and walk across private parking lots. Hotel should at least request a crosswalk in front of their hotel.

Wow, horrible and no solution stay. The shower accessible handicap room was the room furthest away from the lobby. Unable to walk that far for breakfast! No solution was offered. ask for a refund and was told only manager could do that and she didn't have a way to reach her since she was new. Fold down shower chair was filthy and had blacck mold. Carpet was filthy in room, no bed skirt so had to look at stained mattress, Our door was next to exit door and the exit door was very very loud and slammed shut 24/7. neither room phone worked. Outdoor porch light was burned out, no signage at entrances to know what room number were at exits, no information books to share about the area food etc.