Best Western the Grand Hotel Hartlepool
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hartlepool
Best Western the Grand Hotel Hartlepool
Swainson Street, Hartlepool, County Durham, TS24 8AA, United Kingdom
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Amenities
Private parking
24-hour front desk
Bar
Restaurant
Conference room
Multi-function room
Wi-Fi in public areas
Fax/copying service
All amenities
Property Description
Originally a former British Railway Hotel, Best Western The Grand Hotel in Hartlepool has recently been lovingly restored and refurbished to a high standard. For travelers visiting Hartlepool, Best Western The Grand Hotel is an excellent choice for rest and rejuvenation. The grand, iconic building is recognized throughout the city and is well-known for its family-friendly environment and proximity to great restaurants and attractions. Having undergone a refurbishment the hotel boasts a range of fully equipped bedrooms, onsite dining, hi spec lounge and a stylish fully stocked Bar 1899; once you stay with us, you wont want to leave.
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7.9/10
GoodOverall nice and cozy ! Indian restaurant was great !
All 62 reviews
Surroundings
Airport: Teesside International Airport
(34.3 km)
Train: Eaglescliffe Railway Station
(26.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Room With Single Bed, Non-Smoking
1 Single bed
Non-smoking
Private bathroom
TV
Electric fan
Wardrobe
Check Availability
6
1 Double 1 Single, Non-Smoking, Family Room, Standard Room
1 Double bed and 1 Single bed
Non-smoking
Private bathroom
TV
City view
Electric fan
Check Availability
6
Standard Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
TV
Electric fan
Wardrobe
Check Availability
5
Superior Room with Double Bed-Non Smoking
1 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Wardrobe
Check Availability
7
Suite-1 Double Bed, Non-Smoking, Sitting Area
1 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Wardrobe
Check Availability
7
Standard Room with Double Bed-Non-Smoking
1 Double bed
Non-smoking
Private bathroom
TV
City view
Electric fan
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
62 reviews
This property hasn't received any negative reviews.
- Cleanliness7.8
- Amenities7.8
- Location8.1
- Service7.9
Average for similar properties in Hartlepool
Review summary
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Staff and Service: The hotel staff is repeatedly praised for their warmth, friendliness, and helpfulness, creating a welcoming atmosphere for guests.(based on 4 reviews)
Renata Anderson
July 28, 2025
This hotel is settled in a lovely old building and have a special style that keeps original features.
The rooms are huge! And really comfortable.
On tour III
July 20, 2025
Overall nice and cozy ! Indian restaurant was great !
Thomas
May 8, 2025
This hotel was booked for my engineers, they commented on how clean it was and how friendly the staff were.
Melissa
September 2, 2024
Nice hotel staff. Very friendly
Samantha Allison De Costa
July 30, 2024
Rooms is nice and near to office. Service is good and the rooms is good. Overall it is value for money.
Guest User
July 13, 2024
Enjoyed our stay. Nice friendly staff
Guest User
July 11, 2024
Lovely hotel
David
June 12, 2024
I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
Services & Amenities
Most popular business facilities
Private parking
Additional charge
24-hour front desk
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not possible
Private parking
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Front Desk Services
24-hour front desk
Express check-in and check-out
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Room service
Snack bar
Public Areas
No smoking in public areas
Elevator
Health & Wellness
Beauty and makeup
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 22:00 on your check-in day, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 48
Originally a former British Railway Hotel, Best Western The Grand Hotel in Hartlepool has recently been lovingly restored and refurbished to a high standard. For travelers visiting Hartlepool, Best Western The Grand Hotel is an excellent choice for rest and rejuvenation. The grand, iconic building is recognized throughout the city and is well-known for its family-friendly environment and proximity to great restaurants and attractions. Having undergone a refurbishment the hotel boasts a range of fully equipped bedrooms, onsite dining, hi spec lounge and a stylish fully stocked Bar 1899; once you stay with us, you wont want to leave.