Guest User
September 7, 2024
I am absolutely not a picky person at all when it comes to hotels, neither is my family. The walls being dirty, as well as multiple other surfaces either being rusty or dirty as well, was hardly an issue. But at 1:30am, the toilet began spraying water from the back all over the floor, causing the entire bathroom floor to be covered with water. My mom went to the front desk, and let them know what was going on. They told her nonchalantly that they would have maintenance check it. When she explained to them that it is actively leaking, and close to seeping into the carpet outside of the bathroom, they told my mom that it was fine. We just attempted to put towels down. I have never written a bad review in my life, but I do not want anyone to be stuck at 2am with their bathroom covered in water-especially in cases like mine, where I am on crutches, and am now unable to enter the bathroom completely due to the constant leakage of water from the toilet.