Guest User
January 6, 2025
Save your money and choose a different hotel. While this place offers great views and natural surroundings, you can find the same at any of the 200 other hotels around the desert. It's all smoke and mirrors here. 1. No proper working shower, either scolding hot or ice cold. 2. Paid 180€ each for a New Year's dinner that made us sick (vomiting and fever), with extremely loud music so you coudnt hear yourself think and excessive smoke, making it hard to breathe aswell as 0 firework, poorly executed. 3. No AC or heating even with temperatures as low as 5 degrees and keep in mind that there is 0 isolation in the room, and to prevent this they offer a “heating bag”. So prepare for a couple of horrible nights. 4. The Toilet is Terrible. might aswell go outside. they offer u a plastic box basically. not really a luxurious experiance. 5. Branding it as a calm place, but there was loud music from 12-00 6. When saying I got sick he says (maybe u drank to much, it’s okey I also used to drink) 7. There was no working WiFi in the rooms. 9. Having booked a horse ride a month ahead, they would cancel it last minute, then nicely saying “ah and we didn’t charge u for the horses” like it’s a favour. 10. With me being sick in bed the I asked my gf to go and ask for a drink and 2 soups to the room. They nonchalantly saying “we don’t do room service” keep in mind it’s pitch black in the middle of the dessert and instead of of helping and feeling remorseful about them making guests sick the put everything on a tray and then charging 30€ for it. If this isn’t enough to convince u to never ever ever book a room here than I’ll let u sign your own death certificate and keep in mind that you are in the middle of the desert so u have no where to go.