Guest User
December 12, 2022
We booked this riad from 03/12 to 09/12. We only stayed 2 nights that we paid for, being forced to flee this riad, because we were bitten by bedbugs. The manager of the riad Fatima called the owner to explain our case and our decision to leave this place. The owner that Fatima put us through to on the phone told us: "that a supposedly preventive disinfection intervention took place about 7 months ago.": this is a joke... False because Fatima told us again that they were aware that there had been bedbugs and that there were still some. At no time on the phone did the owner have the decency not to charge us for the 2 nights. We were therefore forced to find another riad at our own expense regarding the difference in the price of the night. We also bought products to disinfect all our clothes, bags, toiletry bags, etc. so as not to contaminate the other riad, and also creams to relieve our bites. The First is to be avoided, bed mattresses placed on the floor in an open corridor of the riad and close to our so-called suite... no protective mattress pad on the mattress: the sheet is put on it directly. Basic suite room cleared. Dirty carpet on the floor. Ugly and tasteless decor: flee this riad: it is a nest of bedbugs.
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