Palace Jena Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Marrakech
Palace Jena Hotel & Spa
Km 8 Route d'Ourika, Marrakech, Marrakesh-Safi, 40000, Morocco
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Amenities
Spa
ParkingFree
24-hour front desk
Wi-Fi in public areasFree
Shuttle service
Safe at front desk
English
Arabic
All amenities
Property Description
With a stay at Palace Jena Hotel & Spa in Marrakech (Tassoultante), you'll be within a 15-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This hotel is 6.4 mi (10.4 km) from Bahia Palace and 7.9 mi (12.6 km) from Majorelle Garden.
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6.3/10
Cleanliness6.3
Amenities6.3
Location6.3
Service6.3
All 8 reviews
Surroundings
Airport: Marrakesh Menara Airport
(10.0 km)
Train: Marrakech Train Station
(10.8 km)
Landmarks: 1001 Sculptures
(<100m)
Landmarks: Globl art gallery
(620m)
Landmarks: ORENZO
(620m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Deluxe Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Superior Suite
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

1
Deluxe Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Guest Reviews
6.3/10
8 reviews

- Cleanliness6.3
- Amenities6.3
- Location6.3
- Service6.3
Average for similar properties in Marrakech
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

AI Summary
The staff is exceptionally welcoming and friendly, offering excellent service. The spacious, comfortable rooms provide a pleasant stay.

Guest User
May 7, 2025

Fuyez tant qu'il est encore temps Hotel 4 étoiles là bas synonyme d'hôtel 1 étoiles ici Ils annoncent une piscine chauffée alors qu'il n'en n'ai rien Personnels plus qu'amateurs Chambres très vielles Petit déjeuner avec pleins de rien Et pour finir ils nous ont demandé de bien vouloir quitter l'établissement 2 nuits avant la fin de notre séjour pour laisser place à un mariage qui devait se tenir lieu C'est dommage car le potentiel est là mais pas l'envie
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Chaimae E
April 1, 2025

Un petit havre de paix ! Calme et dépaysement total. Excellent hôtel intimiste et convivial où on se sent comme chez soi. Le personnel est très accueillait, souriant, sympathique et serviable. De belles chambres spacieuses, avec une touche traditionnelle. La nourriture est de qualité et avec un bon rapport qualité prix. Un cadre agréable avec 2 piscines et des espaces verts. Parfait pour une petite pause détente loin de l’agitation de la ville. Très satisfaite de notre séjour. Nous reviendrons bientôt. Merci à toute l’équipe : Mohammed, Mohammed Ali, Ayoub, Chihab, Ayoub, Marouane, Mohammed, Hamid, Amine, Aïcha Khadija, Jalila, Khadija, Ghita. Big up à cette magnifique team
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Madonna
April 8, 2025

Nice

Arl
October 26, 2024

Amazing Hotel
Wonderful experience! The staff was incredibly friendly, welcoming us with Moroccan tea upon arrival. The rooms were spotless, and the breakfast was fantastic. We’ll definitely stay here again!

Verified traveler
September 26, 2024

Tres bon accueil. J’ai demandé une chambre côté piscine au calme y surclassement m’a été proposé gratuitement. Le seul hic le petit dej ou le jus d’orange est industriel et bcp trop sucré sinon très bon rapport qualité prix et prévoyez une véhicule pour être tranquille .
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Guest User
August 26, 2023

We stayed here for three nights, we had a good time but there are many things that aren't right for a four star hotel. The swimming pool only has six sunbeds, which are naturally not enough for all the hotel's guests. Breakfast is poor, it starts at 7.30 but if you go at that time there isn't even a chef or waiters. One day we asked for tea in the room and it never arrived. Cleanliness ok but the towels are washed with some product that smells quite bad. Positive notes: spacious room with fridge, comfortable bed and parking.
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Guest User
July 5, 2023

a hotel that does not deserve four stars. I arrived at the hotel at 1am, and when I woke up, I found my car broken and stolen, 3,000 euros stolen from the hotel garage, which has no guard , and there are no cameras. I called the police and it was a long day of police investigation. And inappropriate treatment of the hotel manager, who in turn ran away all day and remained hidden, and when I met him he demanded my right. He denies any responsibility and denies being the hotel manager. I kept the car for two days next to the hotel, broken down, waiting for the main hotel manager to arrive, but to no avail. I have spent my life in Europe, and I have never seen such an experience like this. A fraud and fraud lawsuit is pending against the hotel, and I informed the booking website of the matter, which in turn sent a complaint to the hotel, and the hotel refused to respond . A rented hotel that has no owner or administrator. I'm always looking for the person responsible when your car is parked in a hotel parking lot that has no security or cameras. The value of my car is over €70,000 a hotel that does not deserve four stars. I arrived at the hotel at 1 am, and when I woke up, I found my car broken and stolen, amount stolen at 3,000 euros in the garage of the hotel, which has no guard, and there are no cameras. I called the police and it was a long day of police investigation. And the improper treatment of the hotel manager, who in turn ran away all day and stayed hidden, and when I met him he demanded my right. He denies any responsibility and denies being the hotel manager. I kept the car for two days next to the hotel, broken down, waiting for the main hotel manager to arrive, but to no avail. I spent my life in Europe, and I had never seen such an experience like this. A lawsuit for fraud and fraud is pending against the hotel, and I informed the booking website of the matter, which in turn sent a complaint to the hotel, and the hotel refused to respond. A rented hotel that has no owner or administrator. I'm always looking for the manager when your car is parked in a hotel parking lot that has no security or cameras. The value of my car is over €70,000
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Guest User
August 10, 2022

We stayed 5 days at the palace. the quality of the staff and the impeccable management always helpful and very attentive, the hotel is magnificent we pleasantly took advantage of all the swimming pool areas, deckchairs, garden and so on, the spa is guaranteed relaxation with their hammam scrub, massage and beauty treatments. I recommend this hotel and my husband and I will return as a family. THANKS
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Services & Amenities
Most Popular Amenities
Spa
Parking
Free
24-hour front desk
Wi-Fi in public areas
Free

Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Safe at front desk
Languages Spoken
English
Arabic
French
Food & Drink
Lobby bar
Health & Wellness
Spa
Public Areas
No smoking in public areas
Garden
Cleaning Services
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: €27.74 (approx. PHP 1,860.47) per pet per night
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
- Number of Rooms: 30
With a stay at Palace Jena Hotel & Spa in Marrakech (Tassoultante), you'll be within a 15-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This hotel is 6.4 mi (10.4 km) from Bahia Palace and 7.9 mi (12.6 km) from Majorelle Garden.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Rooms have private balconies or patios. Private bathrooms with bathtubs feature bidets and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Rooms have private balconies or patios. Private bathrooms with bathtubs feature bidets and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Palace Jena Hotel & Spa?
The cancellation policy for Palace Jena Hotel & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Palace Jena Hotel & Spa?
What are the check-in and check-out times at Palace Jena Hotel & Spa?
Standard check-in time at Palace Jena Hotel & Spa is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Palace Jena Hotel & Spa?
What amenities and services are available at Palace Jena Hotel & Spa ?
Palace Jena Hotel & Spa offer top amenities and services include Shuttle service.What amenities and services are available at Palace Jena Hotel & Spa ?
Can I bring my pet inside the Palace Jena Hotel & Spa?
Pets are allowed on request at Palace Jena Hotel & Spa. Charges may be applicable.Can I bring my pet inside the Palace Jena Hotel & Spa?
How far is the Palace Jena Hotel & Spa from the closest airport?
The closest airport is Marrakesh Menara Airport, and it is about 18 mins from hotel by car (10.0 km).How far is the Palace Jena Hotel & Spa from the closest airport?
About This Property
Nearest Airport | Marrakech Menara Airport |
---|---|
Distance to Airport | 10.52KM |
Nearest Train Station | Marrakech Train Station |
Distance to Train Station | 10.82KM |
Average Price From | PHP6145 |
Hotel Star Rating | 4 |