Riad Kheirredine

Our stay at this riad was a gift from our daughter. We stayed in one of the suits. From arrival to leaving our stay was out of this world. We were met at the airport and taken to the perimeter of the central area. We were then met by a member of staff who walked us through the alleyways to the riad. Drinks were waiting for us. We were met by a front of house lady who gave us so much detail it was unbelievable. We were given a full tour of the property and then taken to our room. This was stunning and large and beautiful. We had gowns and slippers, fresh fruit and biscuits. The mini bar was well stocked and constant supplies of water were given continuously. There were pools inside and out. All were exceptionally clean and in gorgeous surroundings. The waiter service around the bar areas was 100% excellent. The bar man on the roof constantly made us his own versions of cocktails and these were wonderful. Absolutely nothing was too much trouble for any of the staff. Large sombrero hats were provided. Dining was absolutely first class with plenty of choice and every meal we had was wonderful. All staff went above and beyond anything that you asked for and was dealt with expeditiously. Not one member of staff walked past us without speaking and there was a wonderful ambience in the riad. Each time we went out, we were escorted by a member of the team to the central area and whenever we returned from a trip we were again met by a member of staff who walked us back. We were given an iPhone for tracking and this was extremely helpful. We visited the spa where treatments were extremely relaxing and carried out in a professional manner. We had breakfast on the roof and also in the main restaurant. Again this was so good. I cannot express enough how excellent this trip was . I certainly felt like I was in the equivalent of a 5+ star property. The difference was because of the smaller size the service was tailored to each guest individually and this is not something that is now generally widespread. The staff knew our names and we were treated like royalty. They even nicknamed me the queen.! We were encouraged to return and this is certainly something that will be on our radar in the future. We enjoyed it so much that we are going to send our daughter on a surprise trip so that she can experience the wonderful gift she gave to us. A huge thank you to every member of staff working there you did a job above and beyond.