NARROW pool service! Deckchairs reserved all day and no one goes… staff response: It’s reserved for the hotel’s direct friend if she wants to come! The joke !!! Never seen ! In addition, the pool staff, apart from the fact that they are moderately pleasant with customers, allows themselves to be AGGRESSIVE and violent with children, hotel to avoid with family! I think that in a hotel in a “sun” destination the pool service is essential and there it is absolutely unprofessional. Too bad the Ksars are family friendly but the pool servers and these blocked deckchairs ruin the whole experience that we would be entitled to hope for given the price of the night. In short, it’s a palace in name only.
Original TextTranslation provided by Google