Mandarin Oriental, Marrakech

From the moment we arrived, the team at Mandarin made us feel completely relaxed and welcome. One of the managers personally greeted us, showed genuine interest in our visit, and asked what we’d like to experience during our short 4-day stay in Marrakech. We wanted to explore the city a bit, and the hotel took care of absolutely everything – from pick-up to drop-off, including the guide and even lunch. It was all organised perfectly without us having to think about a thing, and I was pleasantly surprised by how fairly priced it was – no inflated “hotel rates” at all. The hotel itself has everything you need, so if you just want to unwind and not leave the property, you can do that in total comfort. We stayed in December, and the weather was much better than expected – warm and peaceful, with the hotel feeling calm and uncrowded. Breakfast deserves a special mention – honestly the best I’ve ever had at any hotel. Fresh juices (not from cartons!), beautifully presented, and made to order. When I ordered something I didn’t like, they didn’t make a fuss – they simply replaced it without hesitation. That’s the kind of thoughtful service that really stays with you. Yes, it's a luxury hotel – but it’s the people that truly make it special. The staff and management at Mandarin went above and beyond to make sure our stay was perfect, and they really didn’t disappoint. Only small issue was with the villa pool heating, but even that was sorted quickly and professionally. If you’re considering a luxury break in Marrakech and want peace of mind, look no further. We’ll absolutely return.

First time in Morocco and Marrakech and no better place to spend a long weekend break. From the splendid villa to the seemless service of Abdallah our butler everything was flawless from day 1. Said the concierge was super helpful in organizing some dining and touring options. Ask for the pool and jacuzzi to be heated before arrival if you want to enjoy it.

BEST TREAT, GREAT EXPERIENCE AND FANTASTIC SERVICE. THE HOTEL IS EVERYTHING YOU ARE LOOKING FOR. PEOPLE ARE KIND AND ALWAYS MAKING THINGS WOUNDERFULL!!!!!