Guest User
November 4, 2022
Like the rest of my family, I couldn't wait to return to Riad Zara, where I had already stayed 4 times. What a desappointment ! The Riad is now poorly maintained (rusty chair on the patio, tile on the ground in front of the room in a thousand pieces...). Poor welcome, no tea as is usually done... No bottle of water in the rooms (we had to buy them ourselves...). No toilet paper. At the meal we were offered a bottle of wine... And at the end of the meal we were asked to pay for it in cash (25 euros for a basic bottle) without it appearing on the final bill. Whether for the meal or the breakfast, we had to ask ourselves for the same spoon to help ourselves, sugar, water.... At the end, when the bill had been calculated together, the manager told us that it's not enough and counts the meal for us a second time, in an aggressive tone. Fortunately the owner was there and confirmed that we had paid what we had to pay... The Zara was a wonderful place a few steps from the Spice Square but nothing of its splendor remains. The last positive reviews date from 2020. It is with sadness that I will never recommend it again.
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