Riad Anyssates

IT IS very clean and quiet. We like The decoration so mich. The roof tarasse IS a wonderful place that We spent hours in the afternoon.

The Riad is a gorgeous building and lives up to its description. The bedrooms are as described and lovely linens and fresh towels daily. Although rooms are described as having a terrace when there isn’t one! Location wise you can’t go wrong here , But here’s the but: it has no soul whatsoever! it’s like we are the invisible guests. Never an offer to ask if you want anything, never a suggestion to upsell. That’s not discreet service it’s invisible and being run on a shoestring. The lack of alcohol licence, whilst irritating, at least we did know about it ( despite the continued false promotion on their website) yet it seems to have emptied the bars totally! We would love to have been offered fruit mocktails, or even more tea, but that seems to be like getting blood out of a stone!! A missed business opportunity by the proprietor here. Some of the ratings it is currently receding on the booking site I would say are somewhat dubious - scoring a perfect 10 and yet no comment!! In this regard it’s operating like a simple Airbnb + breakfast and with non of the services you’d expect at this level and price. Breakfast was the same everyday with no variation and, despite letting them know in advance I was gluten free, no attempt offended for anything else to be substituted for the huge basket of bread and cakes which still arrived every day.. Then girls who work at breakfast and clean rooms are sweet and friendly but not proactive, nor is their English good enough for front of house . Room coffee pods and cups not refreshed etc, no asking if you need anything etc. a request for a second glass of orange juice at breakfast refused!! ‘Service’ is all behind a WhatsApp messaging service which is running half heartedly. I’d choose somewhere different another time which is a shame as we had high hopes . Marrakech has some wonderful Roads but sadly this isn’t one of them

5 stars! Perfect Riad Absolutely fabulous stay. The decor was the perfect mix of traditional and modern, staff were extremely helpful and went above and beyond especially Nicolas. Lovely extra touches included such as free welcome tea and snacks. Perfectly clean and great location. 5 stars!

The worst place in marrakesh, the place looks nothing like the pictures and it’s dangerous to go outside and bad breakfast. Staff was nice but dirty space, the staff hardly speaks English and there is no refrigerator in the room not tv. Dead cockroach in the living room and plates and chairs are all broken. Staff doesn’t wear uniform and water is not served with breakfast, you want to get diabetes eat the breakfast because it’s just cake. The staff tried their best but this is the worst place I’ve stayed at and I would never come back. It looks nothing like the pictures at all and there is no yard or golf cart or anything. Everything is lies. There was no opportunity to wash clothes and the place overall was bad.

Exceptional service and ambiance! Nicholas and his staff were beyond welcoming, friendly and helpful. The decor is magical. There is an auspicious breeze that rustles through the 20 foot, flowering bush that lives in the courtyard. Beneath it you can spend your mid day cooling off in the pool. Our room was super cozy and chic. Every aspect of this Riad is thoughtfully selected, to create a mood and experience that is both luxurious and quintessentially Moroccan. On the rooftop patio, where we dined for breakfast and had some of best tanjines for dinner, you will meet a mama cat and her tag along kittens we affectionately named Ira, Kyla and Kevin. Although, some guests did not like these strays, we found them to be the most charming and mischievous crew, we met in Morocco. Although we had to proceed with caution, we found them to be gentle and appreciative of anything we could offer. Please be kind and take care of these little beings🙏 The location is slightly out of the most touristy areas but once you find your bearings you are good, and Nicolas is extremely proactive and responsive before and during your stay to ensure you settle in nicely.