Riad Ksar Saad & Spa

We had a fantastic experience at this riad. The staff were incredibly nice, friendly, and accommodating—always ready to help with anything we needed and making us feel completely at home. The breakfast each morning was delicious and a perfect start to the day. Our room was clean and comfortable, and the riad itself was tucked away in a quiet location that still felt close to all the main sites. It was the perfect balance of peaceful and convenient. Highly recommend staying here!

Very nice room upstairs. Large riad with nice terrace, thick walls and spacious rooms. The facilities and add ins were great. Staff were fantastic and helpful and we had a great time.

Three of us women stayed only one night but still it gave us a great impression. The location and building were charming and breakfast was fabulous. Room and lobby decor were so impressive. The only complaint we had was there was no door for the bathroom toilet.

I disagree with some views about avoiding the area. We stayed at the Riad Ksar in April 2023 during Ramadan. It is located in a very picturesque residential and traditional area. Yes you might walk through a smelly market but hey, you are in a country in Africa and not in downtown NYC or the City of London. The locals were always honest and never tried to rip us off in the little market when we bought fruit and water (unlike near the famous bazaar and the main square where all the tourist traps are. They only charged us local prices like any natives. We don't speak any french or local language. It might be intimidating when you walk through the market but it is an experience. The owners were helpful and the manager went above and beyound in the Riad to help us with tips where to go or not to go. Yes the rooms could be bigger and like in many hotels things get used but any problems were immediately rectified. The breakfast was fantastic with lots of local products and the service and staff was better than in many 5Star hotels. Yes the taxis cant go to the front door of the Riad but we were picked up by a staff member on arrival at the mosque and walked the cobbled streets (not through the smelly little market first time). It was not marketed as a Spa to us in the sense that you have a swimming pool and fitness center. I would stay there again, may be just book a slightly bigger room.

We arrived in the evening and felt quite unsafe in this area. The streets are deserted and full of rubbish everywhere, including outside the Riad. We later learnt this is not the best area of town to stay in and we have relocated to a different location in Marrakesh. The room immediately shocked us as the bed had an under sheet but no cover on the duvet. The shower didn’t work and flooded the room. Some of the light switches and sockets weren’t right and were falling off the wall. The bed was so incredibly hard we couldn’t sleep. There was glass smashed on the doors and the internal decoration was atrocious. The card machine then didn’t work and so we couldn’t pay and had to go walking for 30 mins to find a working ATM to get cash. The staff were helpful and the breakfast was nice. I can’t fault the staff but the quality of the accommodation is closer to 1 star and not a 4 star. Apart from the private bathroom it was pretty much what you would expect of a hostel. Would be better to advertise as what toy really are as a Riad than to advertise as 4 star and have people expect this and leave disappointed

FOR SAFETY PLEASE READ - DO NOT SKIP!!! To say that anyone should avoid this place is the understatement of the year. We landed at 11 am and made our way to the Riad immediately. The taxis top in front of the mosque a few blocks away because the streets are so bad that not even a small vehicle can drive into it. You have to walk dragging luggage through mud, twists and turns for a bit before reaching the door of the Riad. You will have to walk through a long, foul smelling and unsanitary market that takes you steps away from the door. At any moment, any man might come up and either shout things in your face or grab you. This is already off putting as is, to reach any restaurant destination, or mode of transportation, you will also have to cross unsanitary and dangerous streets. South Medina is to avoid at all costs for safety reasons, ESPECIALLY if you are a woman traveling either alone or with other women. We were expecting to have some safety measures to implement upon traveling to Morocco, because of the culture and climate. But never did we think it would be this bad. We were cornered in a street of north Medina that same day by two men who were after money. We were extremely lucky to make it out unscathed, and informed the hotel we wanted to move to Hivernage, which is a newer more touristy part of town. On our way out some children (between ages 8-12) came up to us and followed us down the street yelling inappropriate things. When we asked them politely to stop multiple times, they cursed us out and laughed it off. Their mothers were watching and said nothing. Please note we were wearing long dresses with scarves over our shoulders to be respectful of the culture. We had nothing exposed and were not drawing attention in any way. This behavior just seems to be the norm in Morocco. The pictures of the Riad are also false advertisement. Though pleasant on the inside, it lacks cleanliness in the rooms and they are MUCH smaller than advertised. There is also no pool, just a small basin, and no fitness center. The staff of this Riad is very nice, very accommodating and welcoming. Specifically, Abdou who helped us terminate our reservation. He is a very nice man and was really concerned for us after we explained what happened and told him that we wanted to leave. However ownership is terrible. We didn’t even sleep in our beds, we simply dropped our luggage off before all these incidents happened, and they wouldn’t even refund us half of our stay. We are currently fighting to have a refund on our stay because of all this. A little compassion and comprehension shouldn’t be this hard to find in people. We owe a big thank you to Abdou from the Riad, who was understanding and tried his best to help us in this situation. If you are traveling to Morocco, avoid south Medina. If you are a woman, do not travel alone. Do not travel without a man in your group at least. It’s really sad that it has to come to this but I would rather be honest with everyo