The Red House

Beautiful building. Location is good but: - road in front is quite noisy. Must have a room in the back (not front or side) if you are sensitive - service is not great. Friendly but in effective. Two examples: - asked for non-cow milk at breakfast. Was told tomorrow. Next day, told tomorrow again. Never happened - dropped laundry at desk start of day. Nothing said, no call but laundry not done as paper was not filled out. But they never told us or asked or tried to communicate (had to walk to laundromat in evening and do it ourselves)

Nice place for a night. Very accommodating staff. Poor wifi, furnishings dated. Dining room gorgeous, excellent food and service.

When we first pulled up at this hotel I thought it looked basic from the outside and it sits on a busy road in Marrakech. I had no idea what to expect and wondered if it was going to be as good as the reviews. I had my mind completely changed once we went inside and stayed there. This is a small hotel with a extremely clean, warm, small pool perfect for sunbathing after a hot morning visiting the souks (they are over the road and about a 10-15 walk away or a few minutes in a cab). For this place, it is the staff that make it utterly excel. I've never stayed anywhere where they are such friendly, obliging and genuinely nice people that cannot do enough to help you. It makes your trip.They gave us so much good advice for our short trip and went above and beyond to organise and to help with every single little detail. They seem to love their jobs and are great fun to be around and fluent in several languages which put us to shame. They are relaxed about dress code here which I was a bit worried about but needn't have. The room was so clean and there is bottled water to drink and a good bathroom, our room was huge with lots of satallite channels and a comfortable seating area with some fruit and treats given to us. The bed was also very clean and really big and comfortable and it was a cool and quiet room, so I couldn't fault it. There were French, German, American and English staying there but I noticed other people came to eat at the restaurant who weren't staying there from France and Italy. We ate dinner in the restaurant one night and cannot recommend this enough. We were tired the first night and thought we might as well try it but we were blown away by how good it was. Really fabulous cuisine and a very Morrocan feel about it with a lovely guy quietly singing and playing a sitar, with candles everywere. I would definitely eat there again and the desert was incredible. This hotel was a fraction of the cost of some of the bigger, fancier hotels but for a couple of nights, it was honestly perfect and I stay there again in a heartbeat.