Palais Mehdi Reviews

Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed. The service was acceptable at best. One had the impression the personal was hiding from the guests. That said the hotel has marvelous premisses and the suites are decorated tastefully. The pool is too cold!

The palace is 15-20 minutes from the medina because there is a lot of traffic. The entrance hall is very pretty but you have to look quickly, it is very dilapidated! We had the sandalwood suite, it leaves something to be desired, the bathroom is mediocre because the joints need to be redone, it lacks a lot of freshness, it's a shame because in the end you only remember the swimming pool which is really pleasant in a quiet area. There is great potential but it is too old

Careful and fast team very good food spacious rooms Very nice swimming pool!

Very nice frame. Quiet and away from town. Very authentic if you want to feel Morocco. On-site parking

確實很不錯，很幽靜

The garden and pool are wonderful, hotel employees try their best, the property was probably very nice when built about 30 or 40 years ago but now shows age and serious lack of maintenance. Roaches and ants in the rooms, bathrooms very old. While the grounds are great I would not return to this hotel. I went for the cheap rate and I got what I paid for.

Nice and quiet place with one of the best hospitality services provided. Not too far from the airport and major attractions. Transport services provided by Youssef in particular was amazing with great punctuality and effective communication.

Where to start… first, the pictures as well as the majority of good reviews are very very outdated. The hotel requires some serious renovation, it’s literally falling apart: the furniture is shabby, tv doesn’t work, towels are dirty, birds’ droppings are all over the pool area, gym equipment is from the 90s. The food in the restaurant is uneatable (apart from the breakfast, it was basic but good). The worst thing about it is that the reception actually only works from 9am-7pm, so if your check out is outside of this frame- the receptionist will call you multiple times asking you to come pay the day before. Isn’t a 24h reception a basic for a 5 star hotel? We also asked for a breakfast basket since we had to leave the hotel 30 min before the breakfast starts (8am) which is a very standard practice. The receptionist lady (hello, Sofia) was extremely rude, her answer was « MADAME, as I said, the breakfast starts at 8, there is nobody to give you food before ». This hotel is the furthest from 5 stars that I’ve ever experienced in my life and I travel very frequently. The receptionist’s attitude is appalling, they will also offer you to get a « touristic taxi » which charges 20 eur for every trip to centre Marrakesh (don’t do it, just use the apps and pay 5-10 eur instead). There are a lot of good hotels in Marrakesh, please stay elsewhere.

Wonderful place and staff, professional but relaxed, Authentic, luxurious, stylish, intimate offering privacy and sharing. Exceeded 5 star expectations due to the real ‘soul‘ and ‘heart’ of the people and the place….As well as the stunning architecture, art, Devore and gardens. A unique experience one does not encounter often. A hidden gem close but outside of the city madness, that we have to highly Recomend, catch it whilst you can. Thank you Mo,Salah,Yazin,Loltri,Amina,Sofia

Absolutely loved every second of being here… the hotel authentic Moroccan the rooms are lovely the staff are exceptional the food was amazing and the vibe and energy is beyond beautiful and relaxing can’t recommend highly enough we will only come back here to this place of tranquility….. u will not b disappointed with this Moroccan experience what a wonderful country 💙

The staff was very nice and helpful. The hotel grounds are well kept. The rooms are old. There were roaches in our room. Do not and I repeat book your tours from the hotel. The mark up is insane and the drivers make stops at businesses that are basically highway robbery. The food was delicious, however very expensive. The gym… what can I say… old, dusty and has many rusty equipment. Gym safety is questionable. At best 3 stars.

Impossible to describe the beautiful palace and hotel. Excellent service and the only thing to complain about is that time flew by way too fast. Would recommend it for couples for a romantic getaway. The restaurant serves good local food and international dishes are also on the menu.

I recently stayed at Palais Mehdi in Marrakesh, Morocco and it was a truly fantastic experience. The hotel was peaceful and quiet, which was exactly what we were looking for on our vacation. An escape from the chaos of the city center to return to at the end of the day. The staff were incredibly friendly and attentive, and made us feel right at home. Our room was spacious and comfortable, with all the amenities we needed. And let's not forget about the beautiful pool, which was the perfect place to relax and soak up the sun. Free parking too! Overall, we had an amazing stay at Palais Mehdi and would highly recommend it to anyone looking for a peaceful and luxurious getaway in Marrakesh. Thank you to the staff for making our stay so memorable!

Rooms not well cleaned daily and no replacement water bottles in the rooms daily... Tried charging £6 for a bottle of water! Most staff not very helpful though Sophia was excellent. The grounds are really nice but possibly due to language barrier the staff appear unhelpful.