Diwane Hotel & Spa Marrakech Reviews

Slow Restaurant service Needs more transparency and consistency when it comes to the trips and services they provide.

Customer service is very poor. They were supposed to refill the room with coffee and sugar which they dint and when asked for it, it took them forever to bring it. One time they never did. I had to go out and buy coffee

Nice hotel, good people

Although a bit dated the hotel still as character. The location is good near many local cafes ( no alcohol) but also many restaurants that do serve a beer as do nearly all the hotel bars. It’s also 5 minutes from Starbucks if that grabs your fancy. The hotel itself as a decent enough pool and the spa service I would recommend… if you like cats you will be happy as they playfully are all about the complex as they are everywhere. The hotel food is decent. But if you want a cheaper beer smack opposite there is a great local bar at half the price and definitely a good place to relax. You can walk to medina in a straight line in 15 minutes so no need to get a taxi. I would recommend this hotel to anyone.

Older, simple hotel. Good location at the top of Gueliz. Small pool, basic breakfast, helpful staff. Fair vfm.

The public areas are good but the room is very old and needs to renovate

Was very happy with location and service by staff the only improvement needed is cleanliness at some places, but for the price we paid it was really good.

The lobby is grand and unique, the room is large, although the decoration is a bit old, but it is still clean

Room 219. There are cockroaches underground. Towels were very worn. There were cigarette butts in the room that were not cleaned. There is rubbish under the bed

Warm welcome and service, whether at reception, in the restaurant or in housekeeping; Full breakfast buffet and very good value for money! Transport facilities with the airport-hotel shuttle A/R.

We were disappointed with the reception at the beginning, especially after an earthquake. But subsequently the Hotel turned out to be pleasant. Especially aziz towels. The pool is great, the room is good, the cleaning ladies are cool, the mold in the bathroom should be cleaned a little more. Very functional air conditioning, Conclusion to be recommended. Excellent value

Pleasant stay at the Diwane hotel Friendly reception staff (Mehdi) and swimming pool very well maintained by Aziz

Good hotel that I recommend. Clean with comfortable bedding. The cleaning ladies come every day. The only downsides are the shower (limescale) and the windows not insulating enough outside noise.

Monotonous breakfast Lots of noise at night in the corridors no respect for customers who are sleeping