Guest User
September 29, 2024
It is a nice hotel, as expected from a Nobu, overall a good experience with a nice suite, a happening rooftop area. The pool on the rooftop is more of a water body along the eatery and the pool at the ground floor is again more of a water body along with where they serve breakfast. However, I should say that small basic help from the concierge/reception desk was not offered when I requested them to call the airport on my behalf for my missing luggage. They insisted that I need to go back to the airport myself, which of course I would and I did, but then to not do as little as make calls and speak to them in the local language at the Marrakesh Airport, was not something that is expected from the class of a hotel where Nobu belongs. Nice building, well dressed people etc is fine, but then not willing to do the simplest of things, even if just for the satisfaction of the guest, is not really what "Nobu" stands for.