Cute Poolside Unit, 2 Miles from the Beach

It is not the property they offered me and I have a claim made with ******* to be refunded for what they charged me because it is completely different from what I hired. I'm waiting for the communication from ******* to end this matter.

Beware: NOT in location advertised in listing. The property was actually nice and clean. However, there was a bit of a bait and switch with the location. The listing shows the property on the Marina and says it’s a 12 minute walk to Venice Beach and 6 minute drive to Santa Monica. When we got the confirmation email it provided an address on Marquesas (on the marina). However, when we received check in information texted to us from the host, Annika, it sent us to a completely different address in a different part of town, off Maxell. Absolutely NOT a 12 minute walk to Venice beach or 6 minute drive to Santa Monica. When I called the host back she said the address listed used to be where you would “start” by getting the keys, but now it’s a key pad so we didn’t need to go there any more. When I questioned why the listing looked different, Annika got short and immediately said, “I’ll refund your money right now if you don’t want to stay there.” Unfortunately, there were no reasonable options and it ended up being a decent place. But definitely not worth the up charge that staying on the Marina would have been worth. It all worked out, but feeling overcharged for the location it ended up being in. Lesson learned.

A lovely condo with a beautiful view of the marina. We were very busy doing “tourist” things, but the condo had everything we needed, the bed was super-comfortable, and the location was great.