Marbella Boutique Art

Exceptional facilities and service.

Impeccable service, beautiful facilities.

Do not stay here. This is not a boutique hotel or even an Airbnb. The proprietor, Zhanna, lives onsite and micromanages one’s stay. Those who book here are staying in the bedrooms of her house, not a hotel. The kitchen is her personal home kitchen and the pool is where her associates hang out. When it was time to check in, we called several times and waited at the door for a response. It was advertised and confirmed via private message from Zhanna that it was pet friendly and after one day of staying there, she called us to say that our pets could not be left unattended in the room for any amount of time. We were not made aware of this specific policy until after checking in and it is inconsistent with any other hotel or air bnb we have taken our pets to. Additionally, we were told to turn off the air conditioning to save on energy, during the hottest and most humid time of the year. There was incense burning in the room and hallways, masking a sewage scent. Zhanna insisted on needing access to the room to move a mirror in. When we needed to move to a different hotel to accommodate our pets, Zhanna demanded our credit card, told us we cannot leave the hotel until we pay her for more nights than we stayed, and threatened to call the police on us. This was a massive inconvenience as we were traveling with luggage and pets, had to find a last-minute pet-friendly accommodation during the busiest time of the year, and had to pack and relocate once again. It was a stressful experience and took time off of our trip. Save yourself the headache and book elsewhere!

We stayed here due to a unexpected emergency situation involving my son who has was in the local hospital. Jenna and JP ( the owners) made us so welcome and went above and beyond to help us. The hotel is unique, it’s art decor is amazing and this place has everything you need. It has a lovely eating area, roof top swimming pool and amazing views where you can see Morocco. I would recommend staying at this place.