Hotel Don Pepe Gran Meliá

Can not fault this Hotel and the staff are the best I have ever come across , Housekeeping , bar staff and exceptional pool staff. They are all very proud of the hotel and it shows. The food is excellent all restaurants on site are to a very high standard .

A most wonderful holiday as always. From the minute you step into the foyer your holiday begins. It just gets better and better. The staff, facilities, care, attention to detail, all truly fabulous. The leadership shown by Noelia, Abel and their team filters down through the ranks. It is the little ( often unseen ) details that make this place so special. This hotel never fails to deliver, in fact each time it exceeds the previous perfect experience. The only downside is having to leave! Well done everyone.. you’re simply the best!

Fantastic hotel, we went for short break of 3 days and we loved it. Abel (Manager) was unbelievable he really made us feel like home, Pool staff are always willing to help and provide the best possible service, Irene and Pilar at the level lounge really helpful. Special mention also to the Erre Staff specially Oliver, Jose & Alexandra

The first time you walk into Don Pepe you know that you are somewhere special. The welcome from the staff is warm and friendly and you immediately feel relaxed and confident of a great holiday. From the staff in reception to those around the pool and in the various restaurants nothing is too much trouble and everything is delivered with a smile in a warm and friendly manner. There are 3 places, within the hotel, to enjoy good food and a drink. The range of food is impressive but any request can generally be accommodated. The rooms are comfortable, sea or mountain view, and like everything about Don Pepe the level of cleanness and service is exemplary. Having stayed at Don Pepe for a number of years you notice two key things, the number of guests you recognize who also come back year after year and the number of staff that are still working in the hotel. Both of these things are pointers to the standard of a great 5 star hotel.

Yes this hotel is beautiful, the pool, the restaurants but what makes this hotel exceptional is the service from every member of staff. They go above and beyond and you are always met with a smile and made to feel special. The food in the restaurants and breakfast is so good you don't need to go elsewhere; but if you want to its not far to explore locally and Ubers and taxis are easy to get around. I would recommend the rooms with a sea view which are beautiful, the maids are exceptional as well! There are plenty of sunbeds so you never feel you have to hurry to find one, and there's so many perfect spots The attention to detail at Gran Melia is fantastic we will definitely be back thank you for making our stay so fantastic

Wonderful hotel with breathtaking sea view and pleasant pool area. This is our favorite place for vacation for years. The location is perfect. Very nice, friendly, professional staff all over the hotel making you feel like at home. Very nice, delicious restaurants, ERRE for excellent meat and seafood, Tahini is the best Japanese restaurant we ever tried, Bardot great for lunch, room service is perfect and great food as well. All the employees at the hotel are the best, the management, customers relations, Red Level, Front desk, porters, waitresses, housekeepers, all of them and each of them are such a great, amazing people! We are looking forward to come back soon. Thanks Don Pepe for our great vacation!

Best hotel in Marbella! Best service in Marbella! Best location in Marbella! We just love this place! We come here year after year several times per year and we are never disappointed. From the minute we arrive everybody who works in this hotel does their absolute utmost to make sure that you have the best holiday you could possibly have. Nothing is too much trouble whatever it is that you require the staff will all try to fulfil your wishes with a smile. From the minute we arrive, the porters are helpful. The red level team are helpful and always greet us with a wonderful welcome. We are made to feel like we have arrived at our home from home place. Our favourites are too many to mention from Irene and Pilar in Red Level to Daniel, Manuel, Jose and Pepe, serving us in the restaurant. All the pool staff Rafa, Raul, Adrian and Alvero. Not forgetting Inma in the Bardot restaurant. They are all so special, we also have to mention Abel he works so hard with all the guests to make sure that everyone is happy and having a great stay. My grandson had a fabulous time he went to kids club with Martha and Claudia they were fantastic at keeping all the kids entertained. We recommend the Gran Melia Don Pepe to anyone travelling to Marbella.