Hotel Don Pepe Gran Meliá

There is no other hotel in Marbella for us whether we travel with our children or as a couple. The hotel is very special and the staff are excellent. Friendly, welcoming and cannot do enough for you. There are excellent restaurants, a beautiful, comfortable pool area with amazing pool staff and the location is perfect. Rooms are not large but very comfortable with all amenities. We will miss it next year when it closes for a refurb but we will be back! Special thanks to Abel for all his help and for always looking after us.

Everything was nice , just two comments: -The water bottles were so difficult to open -The size of bathroom is too small, the bath tub has taken lot of space and makes it difficult to move inside. Rest all was fantastic

Once again an incredible holiday at this amazing hotel. The fact that there are so many guests who come back year after year says it all. The staff cannot do enough for you. From Abel and Noelle in management, Enrique on reception, Isabel in Guest Services, Raul and Alvaro the pool attendants (get well Rafa!), and Antonio and others waiting on. It’s the staff that make this hotel extra special - the hotel location and amazing food does the rest!

The hotel location is extraordinary and why it’s given a 4 star rating. The hotel is ocean front with beautiful views that offer a refreshing breeze. The hotel has several restaurants on property: poolside cafe, sushi, Chinese restaurant, bar restaurant and a steakhouse. The room included a buffet breakfast which was okay; more scaled back and unchanged from day to day than other hotels we stayed in Madrid and Seville. The lobby area was very beautiful but the bedrooms and hallways are starting to look dated and worn. Chipped paint on handrails, overall just a bit tired looking which is why I gave it 4 stars. If you want to use a lounge chair at the beach is $30 a day regardless of whether you are a hotel guest or the time of day. IMO not worth it. It’s a narrow meh beach. One of their restaurants (China Crown) charged $10 euros for plate settings and when I questioned it she said they all do that and customary throughout Spain. Well we had 30 meals in Spain including several at this hotel and this was the first and only time. Frankly, it’s outrageous to spend $1200 a night (I had 2 ocean front rooms) and then be asked to pay $10 for place settings!!! She removed the charge but it’s annoying to have to pay such close attention. The pool area is great and the pool attendants do a great job of getting you chairs and towels. The front desk personnel are also extremely friendly and helpful. So the staff get a 5 star but the facility is all about location. If being on the beach and ocean is most important then I’m sure you’ll love this hotel. We enjoyed our stay and Marbella is a beautiful city to visit!