Excursion37793728514
September 18, 2024
This is a lovely old hotel in a fairly quiet location surrounded by apartment blocks and only a couple of hundred meters from the seafront. The interior, although old, looks really beautiful and the apartments have good facilities including dishwasher and washing machine. However, the hotel, in my opinion, doesn’t make the best use of what it has. The brochures state it has two bars, which it has, but only one is used which is located in the middle of the restaurant and with only a couple of large sofas and armchairs gives the place little ambience. I have to agree with other reviewers the one of the biggest let downs is the reception, particularly one of the male receptionists/ manager who seemed to treat guests like an inconvenience, there was certainly no smiles or cheery welcome, no explanation of the hotels facilities. Just a request for passports, sign here and here. The room keys were plonked on the counter and that was it. He was most certainly a graduate of the Basil Faulty school of hotel management. The decor of the is restaurant is also very nice as are the staff but we only had one meal in it and both our meals were cold and had to be returned for reheating. Sadly, on our final morning in the hotel we had a 8 am pick up and discovered there was no water in the room which turned out to be the case throughout the hotel. We had an apology, but we had to leave without being able to freshen up. The pool and pool area is very pleasant and there is no problem with availability of beds with most residents respecting the No reserving policy. As my title suggests, it could be so much better with a little effort on the part of management.