Sheraton Maoming Hot Spring Resort

入住整體體驗感很差 1、1199的價格，自助晚餐很一般 2、不敢想象這個開業沒多久的酒店，裏面的電視是不能投屏的，沒有智能語音管家，房間整體一般般，甚至比不過亞朵S 3、配了個藍牙小音箱，**的是不知道是不是上一位房客設定了鬧鐘，七點半就響，希望工作人員留意一下這個 4、房間整體隔音不咋地，早上週邊房間有人開門在走廊説話能聽到 5、整個酒店就大堂是有一定的規格，房間感覺就是拿以前的酒店改一下，很多設施都沒變， 5、房間裡帶的那個泡池，放出來的水不敢百分百確定是温泉水，以前泡過温泉水。泡完皮膚真的不一樣（這個待定，個人見解） 6、酒店裡的紅酒杯很臟，還有被子有污漬，看圖 7、餐廳的服務人員整體的服務太多我覺得特別好，酒店的設施餐飲標準跟不上這個不怪他們，但是他們的服務真的很好 整體入住感覺可以説很差 衹能説不值得這個價錢

房間設施服務都很棒，感謝前台小哥升級房間，整體的景色也很美值得一去。

前台小哥哥給我免費升級了房間真的很棒，酒店的環境，配套，餐飲都挺不錯的，下次還來

Facilities: The facilities are not perfect. We arrived at the hotel at almost 1 a.m., and we had to go somewhere else the next day. We didn't bring swimsuits, so we booked a courtyard room with a private hot spring pool for a dip at night. After entering the room, we turned on the hot spring water and found it was not hot. The staff said the machine was broken, so I said to change rooms. You said that all rooms have no hot spring water. We can only wait, and we don't know how long we have to wait. In fact, when we opened the hot spring pool at 1 p.m. the next day, it was still cold water. So it was meaningless for me to book this room of more than 1,300. I couldn't cancel the stay if I couldn't take a dip! I kept calling to urge for a solution. Later, we were arranged to live in the villa area, where there was hot spring water. It was 3 a.m. when we finished the dip. The villa was very old (see Figures 2-4), and a large bed room was arranged for our family of four, which was completely unable to sleep. Later, we had to carry our luggage and drive back to the courtyard room we originally booked in the rain to sleep. Hygiene: Figures 5-6 are towels and slides in the hot spring area. See for yourself. On the second day, the water park also had no hot water or cold water. So a five-star hotel that focuses on hot springs has not solved such a major problem in one night. Only the public hot spring area has hot springs. When I entered, I was given three key cards that could not open the lockers. I went back and forth for half an hour to get new ones before I could open them. Service: I found out that there was no hot water at 12:10 in the morning. It was almost time when I checked in, and the front desk didn’t tell me, otherwise I would have canceled and bought the cheapest 599 room. Later, the room I changed was not a twin room. The waiter who had breakfast and checked out the next day said sorry and sent fruit and fish food.

酒店環境很好，雖然不巧趕上降温天氣，但3月30日的早餐服務讓人感到很温暖，尤其是早餐廳前台的領班十分貼心給孩子準備了路上吃的點心。美中不足的是晚上在房間泡温泉時，有人用無人機偷拍，非常沒有素質。

Beautiful environment, satisfactory service, especially the front desk lady Xiaoyu, who also upgraded the room. As soon as I entered the hotel lobby, I felt refreshed. The hot springs were also good. I plan to come again on May Day😄😄