Heart of Manteo

The rooms are very basic and have an old-school charm. Our room was satisfactorily clean and had an air purifier in addition to the heat/ac unit, which was appreciated. A hair dryer is provided as well as liquid hand soap and body wash mounted on the walls. No suitcase stand is provided but there is one chair in the room. Check in was easy and we left the door keys on the dresser at checkout. Our room was located around the back of the motel where it seemed that there were long-term guests that were loud late into the evenings and early in the mornings while the front of the motel appeared to be mostly empty, but the location on Manteo was nice and we were able to walk to several nearby stores and restaurants.

I had reservations for 2 adults June 7-14, 2025 & upon arrival, there was no one in the lobby & the kiosk wasn't working. Someone else awaiting a key called a number posted above the lobby phone & we were told the receptionist would have to get an Uber & it'd be about 20 minutes before he'd arrive. After a long 9 hour drive, we had to wait in the car for almost 30 minutes to check in & get a key. The room had 3 towels on the bed. For 6 days, I requested clean towels daily & received them 1 time & was told they didn't offer housekeeping until check out. No clean towels, no emptied trash for a week! On one of the daily towels request calls, I was told that I had to call first thing of the morning if I wanted clean towels that day. At 7am, I called, but didn't receive towels again. I called the lobby & was told hand towels & wash cloths are in a cabinet in the lobby. There were no bath towels & again I called & was told they don't offer bath towels during the stay. I also made a daily request for soap, which I never received. There was no bathroom sink, just a kitchenette sink, with no hand soap. It's very unsanitary to brush teeth & wash hands in a sink where food would be prepared (not that I would ever eat in that nasty room). There was not even 1 hook in the room to hang clothes on. No hangers, no closet, no hot water! Every day, I requested someone to check the hot water. 7 nights & no hot water. The shower drain was backed up & water would fill the tub with 5" or more during a shower. Every day, I requested the drain to be unclogged & it never was. The 2nd day the receptionist asked us to be in the room by 9pm & someone would come fix the clog. We were in the room at 8pm & no one came. Never. The tub was so slick from the slime coming from the clogged drain, we stood on a hand towel when showering, as there are no gripper bars in the tub/shower. The bedspreads were very thin (not the plush white ones as shown on their website) and both had cigarette burns & stains (as did the towels). When asked to change rooms, was told there were none available. The hotel isn't ADA compliant (no elevators nor ramps). We had to buy hand soap & towels during our stay, which was unacceptable for a week hotel stay, especially after requesting numerous times.

Friendly and Comfortable The hotel is a great buy. The facility is "older" but it is very clean and well kept. I will stay here again.

Definitely dated. Drain stayed clogged the entire trip

I didn't like seeing German roaches. Limited parking. No staff in office

I didnt like that i was told on the phone that there were two rooms and so I booked online as soon as i got off the phone with the desk attendant and when we arrived we were told there were no rooms . The guy canceled our reservation and wont give me a refund.