Guest User
October 12, 2024
The front desk had a bad attitude and was unprofessional. I arrived at the hotel in the morning, and the room was not ready yet. They left a phone number and said they would notify me, but they never contacted me. I booked a king bed, but they gave me a double bed without saying anything. When I negotiated, they said sorry they didn't have the room type I booked. I was confused and said that since it was booked, they should keep the room for me. Then the front desk gave me my room type again. It can be seen that they deliberately didn't want to give me a king bed room, which is a bit inexplicable. There were ants in the room, and they would crawl on me. The air conditioner was so loud. I have been in the United States for several years, and I have lived in a floor-standing air conditioner for several days, but I have never heard such a loud sound. It is really mentally exhausted for jet lag... The location is not very good. It is recommended to stay in Beverly, which is much more convenient. It is inconvenient to go anywhere if you stay at the airport.
Original TextTranslation provided by Google