Guest User
November 6, 2024
This is the second time i chose Karuna Residency for our stay in Mangalore. The reception staffs behaviour were appreciative. As per their check-in time is 11 AM to 11 AM, but i called them when i landed in Mangalore and they allowed me to check in earlier and reschedule their time format to 10 AM to 10 AM. That helped us very much to take rest as we were really tired due to the long journey.
Overall the room was good. The lights, fans, AC, Shower was working well.
But there was stains in one bedsheet and mattress. That made us disgusting.
And we didn't use that bed and laid on another bed.
And there is no security as it's kinda open complex building. There were local creepy strangers who were looking us weirdly. And also anybody can access to the hotel without any checking or security.
Please appoint a Security for the safe of the safety of guests!
NB: Please make sure you are giving the top-most care to the guest. So make sure that you are providing clean and tidy things for your guest!