Kimpton Taconic Hotel

Nice hotel. Service is good too. The mountain view from the room is nice and highly recommend.

Staying here this week for Thanksgiving, second year here. Generally very good but restaurant hours are erratic at best. When it’s slow the staff treats you like gold but when it gets slammed the day before the holiday it gets sloppy (ie drinks are poured short and staff barely acknowledges you). In addition, this hotel is SUPER pet friendly. Barking dogs all night long and when we checked in our carpet was soaking wet to the point we couldn’t walk on it for a few hours from the spot treatments.

This hotel always surpasses my expectations! The staff is always welcoming and accommodating right from the moment of check in. Jay, is always exceptional and always attentive at the reception desk. She creates an authentic and welcoming vibe that most hotels only strive for. The room was exceptionally clean and a personalized welcome gift/ salutation always adds a personal touch and boutique feel. The breakfast at the Copper Grouse (in hotel) is always tasty, and has a great selection of local delicacies. Lastly, this is “not” an average hotel, it’s more like a second home. I travel for business, all over the world and this is one of my favorite hotels. If visiting the quaint village of Manchester, VT, choose an eclectic, boutique inspired hotel that never fails to impress. Special thanks to every associate in this hotel for always making me feel welcomed and valued. W~

It doesn’t take a genius to work out that your view of a hotel is highly dependent on how much you pay for it. Well I think it's safe to saw we paid way too much for a very average hotel. It started well with a friendly welcome from the receptionist. Less well-received was the “welcome gift” which turned out to be two bottles of water, two boiled sweets and a map leaflet - all the sort of stuff you would usually find in the room. (And we didn’t get any water the second night even though we paid the same rate for both nights.) It didn’t make me feel special or valued I can tell you. You might have thought that given we probably paid far more than anyone else in the hotel (largely taken up with a convention of bridge players) they could have given us a better room,but we got the standard one I booked, which was literally smaller than the bathroom at the previous hotel we stayed at. The bathroom in this one was tiny and the shower was pathetically feeble. The hotel doesn’t have a gym, no breakfast was included and yet we had to pay an additional “resort fee” for the privilege of being able to park our car, the aforementioned welcome “gift” (laughable) and the one thing I thought was a nice perk - the free drink and popcorn at 5pm (although it was a struggle to find a good place to enjoy it what with the bridge players hogging the good seats in front of the fire.) The woman who checked us out was far less friendly than the one who checked us in but perhaps the most irritating thing of all were the prominent QR codes both at reception and on our bedside tables asking for tips. Well here’s a tip - pay your staff properly so we don’t have to. The hotel is not within walking distance (unless you like a long hike) of the main part of the town so there isn’t really any reason to stay here at all. Save your money and find somewhere better. I'm sure if you paid a sensible price then you'll think the hotel is fine. As for me - I feel so affronted at the rip off rates I doubt I’ll stay at a Kimpton ever again.

We stayed in this hotel three nights. The bedroom was smaller than some of the other hotels we stayed in during our trip but it was perfectly comfortable. The bathroom was excellent with good amenities. The bed was very comfortable. There was good car parking. Given the time of year (not the hotel’s fault!) the dining and bar facilities were in very high demand. As residents we initially had problems booking in to eat but everything worked out well in the end. Very friendly and helpful staff with excellent service.

Excellent stay highly recommended Jay at the front desk was amazing the kindest, most helpful person experienced at a hotel