Iaki Conference & Spa Hotel

The accommodation boasts varied, delicious breakfast options and excellent spa facilities. Its prime beachside location, friendly staff, and clean, spacious rooms provide great value. Good wifi signal enhances the experience.

While The Iaki Hotel's location in Mamaia is promising and the food meets expectations, my recent stay was overshadowed by multiple issues that made for an uncomfortable experience. The most pressing problem was the room temperature control - or rather, the lack of it. The room was consistently overheated, reaching uncomfortable temperatures above 28°C with no way to adjust the heating. This was particularly problematic at night when trying to sleep. The rooms are noticeably dated and in desperate need of renovation. The bathroom design is especially problematic, with poor drainage meaning any water spilled simply pools on the floor. Basic amenities were subpar for a hotel in this category. The toiletries provided were of low quality, and the single-ply toilet paper felt more appropriate for a budget motel than a proper hotel. To make matters worse, there was no hot water available during nighttime hours. The room itself had maintenance issues that went unaddressed despite reporting them to reception. One nightstand was missing entirely, and a broken phone cable was never fixed. The staff's indifference to these problems was particularly disappointing. On a positive note, the food service met our expectations in terms of quality and variety, and the location in Mamaia is convenient. However, given the numerous issues with room comfort and maintenance, along with the staff's unresponsiveness, I cannot recommend this hotel. There seems to be a significant gap between the hotel's positioning and the actual quality of service provided. Not recommended for those expecting standard hotel comfort and service levels.

A great stay Great stay. Clean, spacious with free parking, close to the beach.Staff are friendly.