Family-friendly Hotels in Malmo

The room's heating system was malfunctioning. No phones in the rooms. A leak in the bathroom. The next morning when the tranquility of my stay was shattered by the deafening noise of renovation work. It felt as though the ceiling was being torn apart. Making it impossible to rest or even concentrate. When I contacted reception from my mobile phone ( no phones in the room) to voice my concerns, I was met with dismissiveness and a claim that there had been prior notice of the renovation work. However, this was not the case, as I had not been informed, and the noise level was beyond what anyone could reasonably expect. As someone who suffers from migraines, the loud noise exacerbated my condition and caused significant distress. Upon checking out, I discovered that a notice about the renovation work had been placed in the reception area. This underhanded tactic further compounded my frustration, as it felt like an attempt to shift blame rather than acknowledge the hotel's responsibility for the disturbance. Overall, my experience at the Best Western Plus Hotel Noble House was deeply disappointing. Despite its promising location, the lack of communication, maintenance issues, and disruptive renovation work overshadowed any positives. I urge potential guests to reconsider staying at this hotel until they address these significant shortcomings and prioritize the comfort and well-being of their patrons. I do have videos as evidence of the noise and the leak but the website won't allow me to post a video here, only photos.