Sandies Malindi Dream Garden

Paesaggio 5/5 Camere 4/5 Bagno 1/5 Spiaggia 4/5 Animazione 5/5 Totale 4/5 Resort immerso nella natura tropicale, con i suoi giardini sempre ben curati, il verde dei prati e i fiori lasciano sicuramente un’ottima impressione alla vista. Il Tropical Village e il Dream Garden contano due grandi piscine ciascuno. La spiaggia di sabbia fine di fronte al villaggio è sicuramente uno degli aspetti migliori. Il tratto di mare è soggetto a forti maree, ma quando ritrovi l’acqua più alta è sicuramente uno spettacolo incredibile. Il cibo al buffet possiamo ritenerlo buono, molto variegato e comprende varie tipologie di cucina (tra cui l’african e l’indian corner). Aspetto assolutamente migliore di questa vacanza: l’animazione e il personale. Giovanni e Paulina sono stati bravissimi nell’intrattenere e coinvolgerci nelle varie attività, sono sempre stati di una gentilezza straordinaria e hanno lasciato un segno profondo dentro di noi, di certo non riusciremo a dimenticarli. Salutare Giovanni a fine vacanza con gli occhi lucidi sicuramente ha dimostrato quanto ci ha lasciato in soli pochi giorni. Nel complesso è stata una bella vacanza, per le escursioni ci siamo appoggiati a Diego che ha organizzato il Safari di terra e di mare per noi (anche li, abbiamo incontrato Omar e Dickson, che hanno reso il tutto ancora più indimenticabile). Passiamo però a qualche nota dolente: Siamo arrivati al resort alle 2 di notte, dopo un volo di 12 ore e una lunga traversata in pullman. In 2 delle 3 camere non erano stati consegnati gli asciugamani e accappatoi, abbiamo dovuto richiederli più volte. Noi soggiornavamo nel Dream Garden e i bagni non erano assolutamente idonei al livello del resort. Le docce non avevano muri di protezione e l’acqua inondava tutto il bagno, in alcune camere lo scarico non funzionava bene e cadevano pezzi di muro da dietro il lavandino. La parte con il letto e del balcone erano anche molto carine ma il bagno ha assolutamente bisogno di essere ristrutturato per reggere il livello. Nel complesso comunque consiglio vivamente la struttura, per i suoi paesaggi e per il personale meraviglioso.

I recently had a disappointing experience at Onda Cafe on the beach, where there seems to be a group of staff involved in scamming guests, led by a girl named Nancy. After booking a 5-day all-inclusive package, I was unexpectedly presented with an uncommunicated bill upon checkout on August 5th. Despite my efforts to address the issue, the staff refused to engage since I was recording the conversation. Nancy was extremely disrespectful, screaming at me. Thankfully, the polite head of security, Mr. Onyango, was there to witness the situation and tried to handle it maturely. Unfortunately, the hotel management did not intervene, seemingly hiding behind security, which suggests that such scamming practices are part of their business. My stay, which I had hoped would be pleasant, turned out to be traumatic, and I would not recommend this hotel to anyone. Their customer service is terrible, and the staff are rude and unresponsive. Shockingly, a staff member entered my room at night using a spare key despite my presence, which is completely unacceptable. Additionally, the service was slow, and I had to repeatedly ask for drink refills at the bar. For a hotel that claims to be four-star, the standards fall drastically short. Nancy wrongfully charged me and screamed in my face, while Sofia at the reception displayed a poor attitude throughout my checkout process on August 5th at 11:30 AM. During my break from work in October, I'll be taking legal action against the staff who mishandled me and the hotel for being so negligent. Mr Onyango did his part to calm the situation, but I will be taking action against Nancy and the hotel.

Perfect Holidays. Beutiful views from swimming pool and Beach. Animation team - Paulina, Yanek and Nick made perfect job and we always Have a lot fun and intresting things to do With them. Waiters was always nice and ready to help. Room was always cleen. They gave us every Day cold water, sodas and even beer. We also had 2 swimming pools with bars.

We really enjoyed our stay and we had a lovely time. Dola and victor at the bar very enjoyable and welcoming. However,Pharrell was not very nice to the trainees and to some female guest. He needs to be straightened out. Respect is earned. We would definitely come back.

Went here with my family but didn't have a very good experience from day one, first we checked in to a room but found no single towel which wasn't my welcoming at all and this in itself can tell that things were not adding up. Secondly stayed in this particular room for 3 days without a functional AC mind you we have an infant so definetly a fan won't work for us. Thirdly, this holiday was my wife's birthday celebration and I ordered a surprise cake way in advance before our travel date; can you imagine we never had the said cake until we had to check with our Bonfire agent in Nairobi...this was so sad and very unprofessional for the guys managing this place. On the flip side the junior staff are so nice. I really won't recommend this hotel for well experienced travelers.