Akrogiali Beach Hotel Apartments

This is the second time we have stayed here and we are already booked for a third time next September. The main reason we love this place is the location. If you have the seafront rooms you get amazing views of the ocean and pool. The rooms have everything you need and the apartment we have has a large lounge area and separate bedroom. The shower is huge and the facilities are great. There is a pool area that has a number of sunbeds and seats. We always tend to have a sunbed on the beach. You have to pay for sunbeds but most hotels along the front do the same. We didn’t eat in the restaurant or drink in the bar but will give it a try next year. If you are looking for a great location that allows you to get into Old Town, Malia and Stalis then this is a perfect location.

**Disappointing Experience with "Sea View" Room** We booked a "Sea View" room, paying extra to ensure we could look directly out onto the ocean, as advertised. However, upon arrival, our room faced a building, and we could only see the sea by looking to the side, which was far from the expectations set by the photos associated with our room category. When we raised this issue with the service desk, they showed us another room, but the view was obstructed by a large palm tree, making it impossible to see the sea over it. We felt quite deceived and were very disappointed with this experience. The staff's response was to laugh it off and pretend to be helpful, but their efforts seemed insincere. On the positive side, the rooms were very clean, which we appreciated. However, the bathrooms and kitchen area were much older and not as modern as depicted in the photos. Overall, we were simply disappointed as the reality did not match the advertised images.