Guest User
August 28, 2024
This is not our first stay at this hotel. We had a perfect holiday here last year, which is why we decided to return. Unfortunately, it seems that the hotel is now facing serious management issues, particularly in the operation of its restaurants. Compared to last year, the number of guests appears to be the same, but the experience has deteriorated significantly. Finding a table for dinner was often a challenge, and there were frequent shortages of food, which led to long waits for refills. It was clear that there wasn't enough restaurant staff, and those who were working seemed poorly trained. For instance, staff would sometimes clear plates before we had finished eating. Moreover, the quality of the food has declined. On several occasions, the food was undercooked, which likely led to food poisoning in some guests (as reported in the newspapers). Overall, the hotel seems to be struggling with significant management problems, especially in restaurant operations, which is a shame because it was once a fantastic destination for families.