Seaside A Lifestyle Resort - Adults Only

Absolutely fantastic hotel. Beautifully presented with comfortable rooms, bars and restaurants. The staff are extremely friendly and professional and nothing is too much trouble. The food and drink options were excellent apart from the staff attitude in Umi (one of the a la carte restaurants), they need some staff training on how to be more friendly (and less about being “cool”). We stayed in the swim up rooms and they were perfect - stunning views over the bay and a lovely little beach so close. We will definitely return.

Wow, wow, wow - what a super 10 days! The hotel is beautiful, our room which looked onto the sea was amazing and the staff were brilliant. From arriving and being greeted by Eleni and Anna, on to the Veranda Restaurant Team - again a shout out to Stella and Konstantenas - who made all our meals a joy and our overall time at the hotel. We went to the gym daily, yoga, Pilates and Reformer Pilates classes and close enough to the beach for a daily snorkel. We are a returning family - went last year and will return again - the hotel, food and service are 5*.

We really couldn’t recommend Seaside enough. We came here for our honeymoon and it really was the best holiday we have ever been on. Upon arrival we were greeted by the lovely reception staff, and were given a sea view room upgrade. A bottle of Róse was also waiting in our room for us. The room was perfect, and in an ideal location on the site. The food was amazing, we visited the three A La Carte restaurants during our stay, and each one was brilliant (Umi was our favourite!). Even the ‘standard’ buffet restaurant was very very good with plenty of variety. We booked in for Spa treatments on one of the days, and had a facial massage and a back massage (these treatments were fairly expensive, but SO worth it). All of the staff on site were amazing, and each one catered to our every need, they were all very friendly, accommodating and helpful. Our favourite waiter had to be young Denys - he’s such a friendly guy who was rushed off his feet every night, but still kept smiling every night. The location of Seaside is a bit isolated and there isn’t much around, however the hotel has everything on site (such as a gym and a mini market) so there’s no need to leave the resort much - if you do, then Heraklion is only 45mins on the coach. Overall, there really isn’t one reason to fault Seaside. We had an amazing 7 nights. The only downside was having to come home 😢 Highly recommend!

We stayed here for 5 nights and the resort itself is absolutely stunning, so well-kept, and beautifully designed. Everywhere is aesthetically pleasing and Instagram-worthy, with amazing interior touches that give it a really luxury feel. We had a Cape Suite with a private pool, and it was gorgeous. The pool area was peaceful with sea views, comfortable loungers, and the water temperature was just right. The restaurants are beautifully styled with some of the most incredible views, and the staff were genuinely friendly and helpful , especially the lovely lady at the pool bar and the lady greeting you at the buffet. The buffet food was great too overall. That said, there were some disappointing elements that stopped it from feeling like a full 5-star experience: Dining: None of the à la carte restaurants are included in the all-inclusive package. They cost €98 per visit, and drinks aren’t included either. We arrived and went straight to book a few evenings in the restaurants, only to be told they were fully booked for our entire stay bar 1 the last night. You can’t book in advance before arriving either, which makes it frustrating. We were lucky to grab a couple of last-minute cancellations, and although the meals were lovely, we ended up paying nearly €200 for just two nights, plus another €40 each night for a bottle of wine. No room service or poolside drink service: There’s no way to order food or drinks to your room or your private pool. You have to go get them yourself, which really takes away from the luxury feel, especially when you’ve paid for a private suite it would have been nice to order some lunch to our pool and some cocktails through the day. Cocktails: Only around half the cocktail menu was included in the all-inclusive. My favourite Cocktails like margaritas or mai tais came weren’t included and about €11. The free ones were served in standard glasses or pint glasses with no garnish or presentation even on an evening! more like a bar mixer than a resort cocktail. At other 5-star resorts like IKOS, pages of cocktails are all included and beautifully presented in varied glasses with salt rims etc. Entertainment: This was probably the weakest part of the experience. In the evenings, there was usually a singer or DJ for about an hour in a bar area with not much atmosphere - no one really dancing or interacting, and once the entertainment finished, it was very quiet again. During the day, there were no activities or entertainment at all, which was a surprise given how often this is mentioned in other reviews yet nothing done to enhance the entertainment programme This is genuinely a beautiful, very peaceful resort with so much potential, but a few key areas let it down. With a bit more attention to the all-inclusive offering and the overall guest experience, it could easily be a true 5-star. For now as it has the conditions and venue for it as well as lovely attentive staff but those mentioned above , I’d say it’s a 4

Stars of this hotel are its staff, they are all so pleasant and attend to your every need. Hotel is well equipped and clean. We stayed in a loft suite as we had 3 adults in our room. Lovely room with upstairs loo and full bathroom downstairs. Sea view was breathtaking from room 93. We downloaded the hotel app and tried to book the 3 a la carte restaurants, couldn’t get the app to work. Did eventually manage to book the Minoan restaurant but didn’t go as the main buffet is so good, why bother. Buffet Food is outstanding, exceptional quality and as always served with a smile. Some AI drinks were a bit questionable but OK in the main. Wine served with dinner was nice, Beefeater gin and tonic was ok. Location is again OK. Nice walk pathway to local beach, only a few taverna’s but still worth a visit. Used Blue water to hire a boat for a few hours which was fab. All in all, we had a group of 5 and not once have we had any complaints, plenty of sunbeds available all day, we stayed around smaller pool. Pool bar manned again by happy and efficient staff, big shout out to Denz from Ukraine serving in the evening, very pleasant young lad, credit to hotel and his family. Would recommend this hotel to anyone who wants a relaxing time with good food and good company